Senior Account Manager
- Full-time
- Employee Status: Regular
- Role Type: Hybrid
- Department: Sales & Business Development
- Schedule: Full Time
Company Description
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money.
We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.
We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.
Job Description
You will work achieving revenue targets through the retention and growth of existing customers (typically tier 3 and new markets). You will be field-based.
Responsibilities:
- Achieve a total revenue target and a new business target
- Identify main contacts within existing accounts; cross selling and upselling accordingly
- Develop account plan to support revenue goals
- Build and implement a contact strategy
- Understand Experian's proposition and establish communication and engagement with our client/s requirements.
- Knowledge of the market we operate in and our competitors
- Forecast on a monthly basis and manage client debt
- Ensure all Indicators surrounding client contact, retention, and growth are met.
- Ensure that good client / consumer outcomes are at the centre of all operational activity.
- Deliver great clients and consumers service and try to exceed client / consumer expectations.
- Pro-actively identify risks and make recommendation to mitigate these.
- Understand and adhere to specific regulatory obligations and company policies and procedures.
Qualifications
- A strong sense of drive and determination, coupled with the ability to self‑motivate
- Inherent talent with building long‑term, effective business partnerships
- Fluency in data, analytics and business process management
- Highly commercially astute with strong negotiation skills
- Exceptional with interpersonal connections and networking.
- Spanish/English C1
Additional Information
You will get:
- Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials and books.
- Work environment - excellent work conditions with friendly environment, recognized team spirit, and fun and quality recreation time.
- Social benefit package including food vouchers, health insurance, monthly flex allowance and internet coverage, Sharesave plan, Employee assistance program, and many other benefits!
- Opportunity for Flexible working hours and Home Office.
Experian is an Equal opportunity employer. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
#LI-Hybrid
This is a hybrid remote/in-office role.
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