We are a global company, a leader in information services, known in the rest of the world as Experian. In life’s major moments—such as buying a car, sending a child to college, or even starting and growing a business—we are there to empower consumers and clients to manage their data with confidence.

We have more than 20,000 people operating in over 44 countries; and by investing in them, in technology, and in innovation, we can help businesses transform and communities thrive, enabling more people to feel included in the opportunities available. This is how we deliver on our purpose every day: to create a better future.

Come explore an unexpected world with us.

We are looking for an SRE Tech Lead to drive the evolution, automation, and reliability of our cloud platforms. This is a senior technical role that works closely with global teams to ensure high availability, performance, and resilience across our systems.

🛠️Your key responsibilities

• Ensure the availability, reliability, and performance of production systems, monitoring runtime behavior and participating in global on-call rotations following SRE best practices.
• Design, develop, and maintain automation tools, internal libraries, and infrastructure abstractions to improve resilience and reduce manual operational effort.
• Lead configuration, testing, security, and deployment activities using Infrastructure as Code, CI/CD pipelines, and cloud‑native technologies to guarantee consistent and secure deployments.
• Promote SDLC standards, DevOps practices, and operational excellence while collaborating with engineering teams across regions.
• Work with software engineers, project managers, and cross-functional partners in Brazil and globally, supporting system design, deployments, and ongoing operations.
• Mentor team members and contribute to technical interviews, strengthening technical capability and operational maturity.
• Continuously assess cloud infrastructure to identify performance bottlenecks, reliability risks, and optimization opportunities to improve scalability and manage costs.

🎯 What we expect from you

• Bachelor’s degree in Computer Science, Engineering, or related technical fields (or equivalent experience).
• Strong experience with Site Reliability Engineering and DevOps practices in cloud‑based environments.
• Knowledge of Google Cloud Platform (GCP) and Amazon Web Services (AWS).
• Proficiency with Infrastructure as Code using Terraform and Atlantis, including reusable module development.
• Experience with CI/CD tools such as GitHub Actions, Harness, Jenkins, Nexus.
• Expertise with containerization and orchestration: Kubernetes, Helm, GKE.
• Experience with workflow orchestration tools such as Airflow or Cloud Composer.
• Familiarity with data and messaging platforms like BigQuery, CloudSQL, Pub/Sub.
• Knowledge of monitoring and observability tools such as Stackdriver/Cloud Logging and Looker.
• Programming/scripting experience in Python, Golang, Scala, or Shell.
• Solid understanding of cloud architecture fundamentals (networking, compute, storage, messaging).
• Experience working with globally distributed systems and teams.
• Strong troubleshooting, automation, and systems‑thinking abilities.
• Technical leadership and mentoring capabilities.
• Advanced English and availability to work hybrid in São Carlos/SP.

⭐ Nice to have

• Experience with cloud cost optimization.
• Background working with large‑scale or highly distributed systems.
• Participation in architectural design discussions or platform evolution initiatives.
• Contributions to automation initiatives or open‑source projects.

At Serasa Experian, we believe that diversity is essential for a healthier and more innovative work environment, where everyone can share experiences and express their ideas. That’s why we promote several initiatives to support inclusive recruitment and the professional development of our people.

We also have our affinity groups, created to empower and support individuals from underrepresented groups: ExperianPride (LGBTQIAPN+ community), Ubuntu (racial equity), Women in Experian (gender equity), Aspire (people with disabilities), and Connecting Generations (generations).

Come be part of this transformation!

Experian Careers - Creating a better tomorrow together

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