Trading Partner Relationship Manager - Experian Health

  • Full-time
  • Employee Status: Regular
  • Role Type: Home
  • Job Posting - Salary Range: $87,248 - $151,230
  • Department: Customer Service
  • Flexible Time Off: 15 Days
  • Schedule: Full Time
  • Shift: Day Shift

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com

Job Description

Within Experian Health, the Trading Partner Relationship Manager will manage the daily operations for a portfolio of large strategic partnerships, developing deep subject matter expertise for each relationship. You will report to the Manager, Trading Partner Relationship Management and create strategic plans to grow important relationships, ensure partners achieve commitments, and track their performance. The Trading Partner Manager will work collaboratively and expeditiously, along with sales, product, finance, leadership, and other teams, to deliver an exceptional partner experience.

You'll have opportunity to:

  • Guide and facilitate, in collaboration with Experian Health (EH) legal team, contracting with payers, trading partners, and third parties to ensure EH has appropriate legal standing/protection to transact data on behalf of our customers and business interests
  • Be the external liaison on behalf of EH with Payer connectivity/EDI business leaders and technical teams to ensure EH is aligned on availability, connectivity options, and issue resolution (for traditional EDI and new methods/transaction types)
  • Internal escalation path for payer related issues
  • Facilitate efficient and quick connectivity issue resolution through direct engagement with Experian Health, Payer, Provider, and/or trading partner resources (including payer enrollment escalations)

Qualifications

  • 5+ years' Healthcare Revenue Cycle Client Relationship experience
  • 3-5 years' Healthcare EDI experience
  • Provider and/or Payer based background
  • 3+ years' expertise with Salesforce or a similar CRM
  • Experience with HL7 and X12 message/file formats and transactions
  • Expertise with WEDI, X12, HL7, CAQH CORE

Benefits/Perks:

  • Great compensation package and bonus plan
  • Core benefits including medical, dental, vision, and matching 401K
  • Flexible work environment, ability to work remote
  • Flexible time off including volunteer time off, vacation, sick and 12-paid holidays

Additional Information

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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