Experian is the world's leading global information services company. During life's big moments – from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers – we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and excel, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

We have 20,000 people operating across 44 countries and every day we're investing in new technologies, experienced people, and progress to help all our clients maximize every opportunity.

A PAM Security Engineer II is needed to support the Experian global Identity & Access Management team in the PAM (Privileged Access Management) space, handling differing technologies such as CyberArk PAS, CyberArk EPM, CyberArk WPM, Centrify on Linux, Windows, and MAC environments globally across different regions, both on-premises and in cloud environments. You will be reporting to the Sr. Systems Security Manager. You will be responsible for vulnerability management, OS and application support, and availability.

You will be supporting the implementation of new functionalities on the above systems, creating internal documentation for those new functionalities, and supporting the existing processes associated with Privileged Access Management activities. You will need to work with Cyber Security teams, service desk leads, systems engineering, network security, audit, application developers, and other internal systems administrators' teams. Additionally, you will need to:

Summary of Primary Responsibilities

• Perform critical analysis on information consolidated from multiple sources, resolve conflicts, and break down high-level information into relevant work plans.
• Support IAM transformation on IDM-PAM technology expansion by developing enhancements and new features guided by requirements and internally identified opportunities for efficiency gain-automation.
• Resolve scenarios for any issues within our PAM platforms.
• Be responsible for system health, patching, and vulnerability support across different PAM systems across on-prem & cloud environments.
• Recommend adjustments to the technical requirements to adjust to our needs.
• Minimize interruption for us within our IDM-PAM systems.
• Prioritize specifications based on value and support implementation according to the timelines.
• Provide On-call support according to team support rotation.
• Support and implement compliance activities to comply with different PAM controls.

• 3+ years of hands-on experience in IAM & PAM product support, such as CyberArk, Secret Server, Centrify, OKTA, Sailpoint, Saviynt, or similar. CyberArk.
• Working knowledge of IAM concepts and technologies such as AD, Azure, AWS, LDAP protocols, authentication & authorization across on-prem and Cloud environments.
• Hands-on experience with Windows and Linux OS and common utilities to provide infrastructure support and implement PAM controls, especially on the UNIX side.
• Background and understanding of Cloud concepts on AWS, AZURE, or GCP is required.
• Experience with networking concepts such as TCP-IP to troubleshoot and support application issues.
• Experience with modern PAM-IDM concepts and best practices.
• Knowledge of the Incident Response lifecycle and ITIL concepts

This is a permanent home-based role in Costa Rica. No relocation available.

Our benefits include: Medical, life and dental insurance, Asociacion Solidarista, International Share Save Plan, Flex Work, Work from home, Paid time off, Annual Performance Bonus, Education Reimbursement, Family Bonding, Bereavement Leave, Referral Program, and more.