Mailroom Support Agent- Allen, TX

  • Full-time
  • Employee Status: Regular
  • Role Type: Hub
  • Job Posting - Salary Range: $28,704 - $42,024
  • Department: Customer Service
  • Flexible Time Off: 15 Days
  • Schedule: Full Time

Company Description

Experian is the world’s leading global information services company. During life’s big moments – from buying a home or a car to sending a child to college, to growing a business by connecting with new customers – we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

We have 20,000 people operating across 44 countries and every day we’re investing in new technologies, talented people, and innovation to help all our clients maximize every opportunity.

We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years, we’ve been named in the 100 “World’s Most Innovative Companies” by Forbes Magazine.

 

Job Description

What you’ll be doing

The Mailroom Support Agent's primary function is to process specialty mail and detect any fraudulent activity. This role requires your physical presence onsite in the Allen Experian office. This position pays $15.00/hr

  • Process specialty correspondence
  • Open and scan department mail
  • Code mail by correspondence type and route to the appropriate department within the business unit
  • Screen mail to detect fraudulent activity
  • Navigate the scanning system and applications
  • Perform limited maintenance on the scanning system
  • Requires good organization skills and be detailed orientated
  • Must be able to multitask and work in a fast-paced, team environment is key
  • Computer skills including MS Word, Excel, Internet, e-mail, and ability to operate office equipment
  • Must have the flexibility to work overtime
  • Other duties to support the business as needed

 

Qualifications

What your background looks like

  • High School Diploma or equivalent experience
  • Requires 6 months to 1 year of experience in customer service-related experience
  • Must be able to work an 8-hour shift anywhere from 1:30 pm -10:00 pm Monday -Friday
  • Must be able to successfully pass background screening which will include a criminal background check, employment verification, education verification, credit check as well as a drug screen. 

Perks

Experian offers flexible benefits that allow our employees to make choices that fit their lifestyles. Our benefits include:

  • Competitive pay and comprehensive benefits package, with an annual bonus target of 5%
  • Generous paid time off: 
    • You begin accruing three weeks of vacation a year starting on your first day (4.62/hours a paycheck)!!
    • Five sick days each calendar year (prorated based on start date)
    • 12 paid company holidays-based on company needs you might work a holiday(s)
  • 401K matching (4%) and immediate vesting
  • Tuition reimbursement, Wellness initiatives, online discounts, employee discounts, pet insurance, and more

Additional Information

Perks

Experian offers flexible benefits that allow our employees to make choices that fit their lifestyles. Our benefits include:

  • Competitive pay and comprehensive benefits package, with an annual bonus target of 5%
  • Generous paid time off: 
    • You begin accruing three weeks of vacation a year starting on your first day (4.62/hours a paycheck)!!
    • Five sick days each calendar year (prorated based on start date)
    • 12 paid company holidays-based on company needs you might work a holiday(s)
  • 401K matching (4%) and immediate vesting
  • Tuition reimbursement, Wellness initiatives, online discounts, employee discounts, pet insurance, and more

All your information will be kept confidential according to EEO guidelines.

Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above.  Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience and education.  This position is also eligible for a variable pay opportunity and a comprehensive benefits package which includes health, life and disability insurance, generous paid time off including paid parental and family care leave, an employee stock purchase plan and a 401(k) plan with a company match.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. We’re passionate about unlocking the power of data to transform lives and create opportunities for consumers, businesses, and society. For more than 125 years, we’ve helped people and economies flourish – and we’re not done.

We take our people’s agenda very seriously. We focus on what truly matters; diversity and inclusion, work/life balance, flexible working, development, collaboration, wellness, reward & recognition, volunteering, making an impact... the list goes on. See our DEI work in action!

The power of YOU. We are building a culture where everyone is comfortable bringing their whole self to work. A place where we not only respect our differences and values but celebrate them in a positive and supportive environment.

Find out what is like to work for Experian and discover the Unexpected!

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