Global Vulnerability Management Process Specialist - 100% US REMOTE

  • 701 Experian Pkwy, Allen, TX 75013, USA
  • Employees can work remotely
  • Full-time
  • Department: Information Technology & Systems
  • Role Type: Home
  • Employee Status: Regular
  • Schedule: Full Time
  • Shift: Day Shift
  • Flexible Time Off: 20 Days

Company Description

About us, but we’ll be brief

Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been name in the 100 “World’s Most Innovative Companies” by Forbes Magazine.

Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been name in the 100 “World’s Most Innovative Companies” by Forbes Magazine.

Job Description

Global Vulnerability Management Process Specialist role is a key role within Experian to support the management of one of the organization's top strategic risks and to ensure Experian operates within agreed risk appetite for information security.

The role is responsible for ensuring that standard vulnerability and patching management processes are defined, documented and understood by all business and Technology stakeholders across all regions within Experian.  The role will collaborate with business, security, infrastructure and DevSecOps teams to ensure system vulnerabilities, flaws and misconfigurations are identified and managed throughout their life cycle.   The role is responsible for ensuring that the progress on vulnerability and misconfiguration remediation plans are being tracked and monitored and will collect and report relevant metrics to your business partners to identify trends.

 

Key Responsibilities

Operational

  • Define, document, deliver and socialize the Global vulnerability and patching management processes, ensuring that they take into account the triaging, prioritization, assignment, deferral, root cause analysis, and remediation of vulnerabilities and misconfigurations
  • Lead the implementation of a vulnerability and patching management tool supporting the respective processes
  • Engage with infrastructure and application partners to ensure vulnerability management strategy is understood, agreed to and implemented.
  • Define the Critical Success Factors (CSFs) and Key Performance Indicators (KPIs) for the process globally and regionally
  • Review vulnerability metrics associated with affected and non-compliant infrastructure and applications, identify trends and track remediation.
  • Utilize tracking tools/capabilities in a vulnerability management system to report vulnerability mitigation and remediation progress.
  • Lead monthly Global Process Owner meetings including regular status updates to stakeholders.
  • Identify opportunities to enhance existing processes, especially where automation can be applied.
  • Drive innovation targeting ongoing reductions in vulnerabilities.
  • Provide the description, mission statement, roadmap, strategy, process objectives and metrics to measure success and obtain formal approval for the vulnerability and patching process and its associated procedures. 
  • Monitor and review the execution of the vulnerability and patching process at a high-level, ensure it remains consistent with the organization’s current culture and ensures coordination with all other IT processes 
  • Manage, monitor, review and update all procedural documentation and work instructions 
  • Manage any new requirements or changes to the Process 
  • Ensures appropriate security and access levels to the vulnerability and patching tool
  • Identify opportunities and submits proposals for improvement with respect to tools, staff, training, process, procedures and work instructions 

Customer

  • Champion a culture that achieves the business goals, delights customers, keeps consumer advocacy at the heart of everything and protects our customers and shareholders.
  • Ensure that good client / consumer outcomes are at the centre of decision making.
  • Promote great service and seek to exceed client / consumer expectations.

Performance Management

  • Understand and participate in Elevate Performance ensuring stretching personal objectives, a personal development plan and regular self and team feedback.
  • Comply with the Training and Competency requirements and complete required training in a timely manner.
  • Train and/or mentor other team members and peers as appropriate.

 

Regulatory, Governance and Control

  • Adhere to all regulatory requirements within area of responsibility and escalate issues quickly.
  • Pro-actively identify risks and take steps to mitigate these.
  • Ensure team members understand the importance of adhering to their regulatory obligations and responsibility for implementation of company policies and procedures.
  • Ensure team members understand the operating model and the functional and individual responsibilities

Qualifications

  • Bachelor’s degree in Computer Science, MIS or related degree and ten (10) years of relevant experience or combination or education, experience and training. 
  • Candidates with cybersecurity certifications such as CISSP, GSEC, Security+, etc. are preferred.
  • Experience with vulnerability and configuration scanning tools. Candidates with ServiceNow Vulnerability Management, Rapid7, wiz.io, Expanse, BlueCat, CloudHealth and/or Panaseer experience are preferred.   
  • Ability to adapt to a continually changing environment while managing multiple priorities. 
  • Continued professional development to a high level
  • Excellent problem-solving capabilities.
  • Strong written and verbal communication skills.
  • Communication: Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. 
  • Strong leadership skills.
  • Problem Solving & Analysis.
  • Process driven, and has eye for detail, automation and efficiency to improve programs/processes.
  • Good collaboration, relationship and interpersonal skills.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and and it reflects what we believe.  See our DEI work in action!

If you live in Colorado, Connecticut or New York City, please contact us here for the salary range of this position (include this Job Title in your email). In addition to a competitive base salary and variable pay opportunity, Experian offers a comprehensive benefits package including health, life and disability insurance, generous paid time off including parental and family care leave, an employee stock purchase plan and a 401(k) plan with a company match.

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