EITS Risk Manager (North America) - Remote in the U.S.

  • 701 Experian Pkwy, Allen, TX 75013, USA
  • Employees can work remotely
  • Full-time
  • Department: Information Technology & Systems
  • Role Type: Home
  • Employee Status: Regular
  • Schedule: Full Time
  • Shift: Day Shift
  • Flexible Time Off: 20 Days

Company Description

Experian is the world’s leading global information services company. During life’s big moments – from buying a home or a car, to sending a child to college, to growing a business by connecting with new customers – we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.

As the world’s leading repository of consumer credit data, Experian is transforming data into solutions that facilitate transactions, ensure financial safety and improve the financial lives of millions of consumers around the world.  We have been named by Forbes magazine as one of the “World’s Most Innovative Companies" and ranked on Fortune’s Best Companies to work for.

Job Description

The Global Risk Manager role is a key role within the EITS business supporting the North America (NA) region and plays a pivotal role in the embedded 1st Line of Defence risk model in Experian, reporting into the VP Risk Management. This role will provide support to the Exec and senior management of EITS in the identification, assessment, management and reporting of risk, strengthening the control of the North America region’s compliance with internal and external policies and regulations along with driving improvements in the quality and resolution of issue and loss event management. This includes working with leadership team to regularly and pro-actively identify business risks and issues and ensure appropriate steps to mitigate risks are in place, and timely remediation of issues.

The role is responsible for ensuring that risk and control management is integrated into key decision-making activities, strategies, plans, services and capabilities. The role will also help identify and lead opportunities to reduce risk exposure and improve overall risk management performance.

The role is responsible for ensuring an effective first line of defence for EITS including effective stakeholder engagement and management both within the BU with risk owners but also with key line 2 and line 3 teams (Global Risk Management, Global Security Office, Compliance, Legal, Internal Audit).


  • Supporting the VP Risk Management and Regional CTO in the creation and maintenance of Top Risks aligned to relevant Exec Sponsor, including those with control dependencies outside of the BU.
  • Facilitating quarterly reviews and assessment updates to top risks including Regional CTO review and approval process
  • Creation and maintenance of the NA EITS Risk & Controls Self-Assessment (RCSAs) including documenting risk drivers and key controls
  • Supporting the operational areas within the region in the creation and maintenance of Functional Risk Registers (FRRs) for all functions within the Regional EITS teams.
  • Development of Risk Appetite metrics and Key Risk Indicators with the Global and Regional EITS subject matter experts
  • Prepare the meeting collateral for the Regional EITS Risk Management Group including production of minutes for each meeting, highlighting decisions made and actions taken
  • Working with the leadership team in EITS to proactively manage the remediation of Issues – including the Policy deviations and risk acceptance process and obtain relevant approvals where issues meet these requirements

Risk Appetite (RA) metrics and Key Risk Indicators (KRIs)

  • Development of RA metrics and KRIs with the Global and Regional EITS subject matter experts
  • Providing ongoing monitoring and reporting to key stakeholders and facilitating Regional and Global CIO/CTO review and approval process

What your background looks like

  • 3+ years' experience in a risk environment within Financial Services or a Technology organization.
  • Experience in working within a line 1 Operational Risk function with a strong understanding of Financial and Operational Risk Management and assessment within a regulated environment
  • Significant experience of driving forward change and improving performance in a risk environment.
  • An understanding of how to implement effective controls in the provisions of Data
  • Strong interpersonal skills with the ability to influence senior leaders / stakeholders and gain acceptance, support and commitment across multiple stakeholders
  • Advanced problem solving and analytical skills

Additional Information



All your information will be kept confidential according to EEO guidelines.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and it ensures that we live what we believe.

Experian U.S. employees are required to be fully vaccinated for COVID-19.

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