Global Head Technology Vendor and Partner Management

  • Victoria St, London SW1, UK
  • Full-time
  • Department: Information Technology & Systems
  • Role Type: Hybrid
  • Employee Status: Regular
  • Schedule: Full Time

Company Description

Who are Experian?

Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been listed as one of the 100 “World’s Most Innovative Companies” by Forbes Magazine

We unlock the power of data to create opportunities for consumers, businesses and society. At life’s big moments – from buying a home or car, to sending a child to university, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage their data with confidence so they can maximize every opportunity.

For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done.

Our 17,800 people in 45 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow.

Job Description

Ensure that Technology optimizes relationships and commercial terms with vendor and partner population, to maximize business benefit from third-party supplier arrangements. 

You will lead a team of approx. 5-10 professionals, located in multiple global locations.  Build, develop and lead a team with skills required to transition Experian into an organization which has best-in-class approach to technology vendor/partner management and achieves best-in-class results

You will also drive achievement of best-in-class technology cost performance; develop and maintain strong and mutually supportive relationships with internal partners, to ensure joint objectives are achieved; and play a key role in leading Experian through technology transformation, leveraging appropriate change management practices and skills 

Key Responsibilities:

  • Develop and own Technology partner/vendor strategy, including strategic partnership approach
  • Develop and implement global standard vendor management processes to ensure that vendor obligations are managed and that value is maximized
  • Identify, manage, and mitigate the risks associated to vendor reliance, operational and financial performance
  • Foster and drive strategic supplier-enabled innovation and value creation
  • Lead the process to enter into new/renewed arrangements with third parties, this includes demand management, vendor selection, RFP (where appropriate), and contract negotiation (in partnership with Procurement)  
  • Facilitate and maintain relationships between Technology and vendors/partners
  • Ensure that vendor/partner relationships are optimized across Experian
  • Develop and deliver high quality analysis to demonstrate value from vendor/partner relationships
  • Drive innovation in process and technology used to manage vendor/partner relationships in conjunction with Procurement
  • Develop and maintain strong partnership with Experian technology teams, supporting a “One Experian” approach to delivering best-in-class performance
  • Work collaboratively with global business groups to support due diligence in support of M&A activities (particularly where Experian is acquiring technology-based companies)   
  • Support the global top 30 Supplier Relationship Management programme for tech vendors




  • Professional experience in financial services, IT or related industry in a technology vendor management/procurement related role
  • Extensive experience operating and leading in a complex global organization
  • People leadership skills, with proven experience in building and developing global teams
  • Stakeholder management and partnership skills
  • Extensive experience in preparing and analyzing investment cases, including complex financial analysis to support major contract negotiations
  • Proven ability to operate in a “challenging business partner” role, acting as sparring partner with senior technology leaders in order to optimize strategy and results
  • Extensive experience working with technology vendors – including public cloud providers, with proven ability to design and deliver optimal commercial structures
  • Experience in supporting M&A activities, specifically undertaking financial due diligence associated with acquisition of technology entities
  • Proactive, positive, innovative operating style and approach

Additional Information

Why choose us?

Our colleagues’ health and wellbeing is a top priority for us, that’s why our reward, benefits and wellbeing programmes are designed so you can come to work feeling your very best self. Our benefits focus on health, money and lifestyle so you can tailor your benefits to your own personal needs. Whether it’s your physical and mental wellness, getting to work or planning for the future, we have a range of flexible options to have you covered!

At Experian we are committed to building an inclusive culture and to creating an environment where people can balance successful careers with their commitments and interests outside of work. We care about work that works, whether that’s about where you work or adjusting your hours to fit better with your life. Our flexible working practices, including our hybrid working model where employees can split their working time between the office and their home, support our belief that this balance brings long-lasting benefits for our business as well as our people. So that you can love where you work please discuss what works for you with your recruiter during the hiring process.

Could this be the role for you? Apply now to start your journey with Experian.

To learn more about our culture and what it’s really like to work here, check out our interactive guide here:

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