Senior Business Systems Analyst

  • Experian Way, Nottingham NG2 1EP, UK
  • Full-time
  • Department: Customer Service
  • Role Type: Hybrid
  • Employee Status: Regular
  • Schedule: Full Time

Job Description

About the role 


Working within our Identity and Fraud Business Unit, the Senior Business Systems Analyst will be responsible for providing excellent client support through many activities, across a range of vertical markets, products, and services.


Working closely with consultants, architects, analysts, and wider teams you will have the ability to develop a variety of business, technical and interpersonal skills. You will be engaging with some of the world’s largest organisations, helping them react quickly to new market opportunities and conditions, and supporting them with configuration changes to protect their business and customers through best in quality fraud prevention solutions.



Key Responsibilities:

Coordination of small (non-standard) system implementations from initiation to live, adhering to regulatory requirements throughout.

Internal/External stakeholder management for tracking project progress in accordance with agreed timeframes.

Working within a team for the documentation of enhancements and small changes i.e. User Guides, solution designs, build/test evidence.

Proactive approach to risk management and mitigation

Delighting customers through the delivery of a service that always exceeds expectations


Knowledge, Skills and Experience

Extensive track record of successfully supporting projects to implementation and closure.

Software Configuration

Knowledge of XML/JSON structures

Able to prioritise and drive multiple projects at one time

Excellent communication skills, including proficiency in writing reports and presenting technical work Experience in cross-team coordination to ensure there are no barriers to success

Great Relationship Management with an ability to build strong client rapport

The following skills and abilities will be considered as an advantage:

Experience of data analysis using SQL, SAS/WPS and Microsoft Excel

Technical knowledge of RESTful APIs, with a good understanding of webservices
Scripting in Linux environment (bash, python)
Scripting in Windows environment (batch, PowerShell, VBA)

Working knowledge of HTTPS and TLS

Use of confluence / JIRA

Experience of working in a previous fraud, digital and/or financial services industry.


Education and Specific Training

Solid delivery or solutions experience gained from within Experian, the industry or similar.

Routinely takes part in delivering solutions to clients.

Has successful experience of and delivered more than one solution to multiple industry sectors

A degree in an I.T. related discipline or similar is desirable but not essential.

Additional Information

Why choose us?

Our colleagues’ health and wellbeing is a top priority for us, that’s why our reward, benefits and wellbeing programmes are designed so you can come to work feeling your very best self. Our benefits focus on health, money and lifestyle so you can tailor your benefits to your own personal needs. Whether it’s your physical and mental wellness, getting to work or planning for the future, we have a range of flexible options to have you covered!

We are committed to building an inclusive culture and to creating an environment where people can balance successful careers with their commitments and interests outside of work. Our flexible working practices support our belief that this balance brings long-lasting benefits for our business as well as our people. Some roles lend themselves to flexible options more than others, and if this is important to you, we are open to discussing agile working opportunities during the hiring process.

Who are Experian?

We unlock the power of data to create opportunities for consumers, businesses and society. At life’s big moments – from buying a home or car, to sending a child to university, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage their data with confidence so they can maximize every opportunity.


For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done.

Our 17,000 people in 44 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow.

Could this be the role for you? Apply now to start your journey with Experian.

To learn more about our culture and what it’s really like to work here, check out our interactive guide here:


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