Senior Vice President, Global Order Management
- Full-time
Company Description
Company Description
Expeditors is a Fortune 500 global logistics leader headquartered in Bellevue, Washington. With offices in over 100 countries and six continents linked through our integrated information management system, we provide seamless worldwide supply chain solutions. Our culture is built on a "hire for attitude and train for skill" philosophy, offering a clear path for professional development and career ownership.
Job Description
Scope of Position: Develop Product Vision and Strategy for Global Order Management, including Delivery Management and Carrier Allocation, to ensure optimal product return while supporting Company-wide initiatives and enablers. Expand Global Order Management expertise and operational consistency in support of Business Development. Effectively communicate strategy to appropriate stakeholders ensuring global consistency while recognizing GEO/Business Development needs.
Major Duties and Responsibilities:
Lead, motivate and effectively engage with the teams that primary focus is to:
- Drive the Global Order Management Product Tactical Business Plan and establish, support and achieve Global Product goals
- Attend and actively participate in all Worldwide Senior Leadership meetings
- Prepare and present on various topics to the Board of Directors, when requested
- Be responsible for internal and external market intelligence communication
- Create, maintain and review Order Management Product standards and guidelines
- Define, develop and maintain standardized Origin and Management Branch operational models, tools, standards and requirements
- Drive global requirements and ensure optimal total value proposition for our Service Provider Program, including network development of key Service Providers (i.e. CFS stations, data providers, etc.)
- Actively participate in cross-Product global technology development
- Drive Global Order Management systems and analytics vision, strategy and development
- Product R&D through knowledge of the market, technology and competition
- Develop Product solutions to support GEO/Business Development feedback
- Partner with Account Management and Sales to identify and close key Global Order Management opportunities, including Delivery Management and Carrier Allocation
- Lead the transition of key “catalyst accounts” and build deep relationships with our top customers
- Serve as Executive Product Sponsor on customer contract negotiations and key Order Management accounts
- Motivate, educate and develop Global and Regional Order Management teams, including Product Manager training
- Ensure Strategy and differentiators are understood at all levels within the GEO/Business Development
- Drive collaboration and consistency across Geographies, review performance data, identify areas for improvement and share best practices globally
- Be aware of, monitor and control Product Compliance
- Review Product P&L and provide supporting commentary to Senior Leadership
- Prepare and allocate budgets
- Perform annual employee performance reviews
- Support GEO/Business Development in sales, retention, bid process, GBO deployments and process reviews
- Support GEO/Business Development in T&I, reporting and analytics
- Support and engage actively in delivering EXPONOW
- Ensure compliance with regulatory requirements
- Dedicated to the success of Expeditors using ethical business practices, personal commitment, and a focus on the fundamental details involved
Qualifications
- Five (5) plus years of Product experience at Expeditors, including Order Management leadership in GEO/CHQ
- Five (5) plus years of branch experience at Expeditors
- Seven (7) plus years of management position at Expeditors
- Ten (10) years of industry specific qualification
- Proven leadership attitude and background
- Demonstrated expertise in Order Management, Delivery Management and Carrier Allocation solutions
- Strong market and product knowledge
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
- Proven sales and negotiation skills
- Certification in Management and/or Leadership Program
- Proficient with Microsoft 365 applications
Additional Information
Expected Salary: $100,000 + bonus
Job Location: This position is located at the Company's Headquarters in Bellevue, WA
Reporting Structure: President, Global Products
Expeditors offers excellent benefits including:
- Paid Vacation (first year prorated based off month of hire then eligible for 15 days)
- Holidays (10)
- Flexible Days (2)
- Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
- 401(k) Retirement Savings Plan with employer match
- Employee Stock Purchase Plan (ESPP)
- Medical, Prescription Drug, Dental & Vision Coverage
- Health Savings Account (HSA)
- Life and Disability Insurance
- Paid Parental Leave (additional eligibility criteria)
- Dependent Care Flexible Spending Account (DC FSA)
- Commuter Benefit
- Employee Assistance Program (EAP)
- Training and Personnel Development Program
- Educational Assistance and Reimbursement
All your information will be kept confidential according to EEO guidelines.
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