We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

The Global Business Operations team is focused on building a world-class operation through consistent standards, continuous improvement, and better processes, tools, and strategies that support excellent customer service. Transportation warehouses play a critical role in our business and have a direct impact on the experience of both customers and employees. The Warehouse Operations Program helps ensure our warehouses operate at a high standard by improving processes, implementing technology, and working with teams across the global network to maintain safe, efficient, and well-managed facilities.

The Transportation Warehouse Senior Manager leads the strategy and direction of the Transportation Warehouse global strategy. This role oversees warehouse-related initiatives, participates in Information Systems (IS) planning, and helps prepare and coordinate system releases. They also lead Program Increment (PI) Planning to ensure team priorities are aligned with business and development goals for the exp.o Transportation Warehouse Management System.

The role includes regular communication with stakeholders regarding progress, risks, and delays. It also supports the development and management of the warehouse Alpha team, including defining participation requirements, onboarding members, and maintaining engagement. In addition, the manager contributes to GT development activities such as feature prioritization, feedback reviews, continuous exploration, and WSJF planning. The position is responsible for developing team members and providing leadership and support to direct reports.  

Direct Report:  Senior Vice President; Global Business Operations

Responsibilities:

• Transportation Warehouse Product Leader
• Strategy and Execution of IS Dev and Release Team
• Manage TWMS projects from inception to execution, including development and operational deployment, on time as planned.
• Oversee implementation of TWMS and other technologies in transportation warehouses across the globe.
• Provide training and support to operators using TWMS and other technologies across the globe.
• Advise Global Technology (GT) teams on the prioritization of technology development for TWMS and other technologies. (Buy or Build)
• Support usage of TWMS and other technologies, engaging districts with low performance to design remediation plans.
• Ownership of warehouse operations processes and standards outlined in the company’s Operational Performance Assessments.
• Build and maintain effective project deployment plans in Azure DevOps as per team guidelines and procedures.
• Leadership and growth in team members dedicated to warehouse systems and excellence.
• Communicate updates on progress & risks.
• Ensure all parties participate and provide feedback to drive our direction and strategy around system release management.
• Contribute to a global operational standard to create and protect the pursuit of “Best in Class” operations.
• Drive global consistency with our standards, operational tools and district execution.
• Drive global awareness around the value and fundamentals of Business Processes.
• Create an environment of continuous improvement across all geographies.
• Drive continuous improvement across Expeditors’ transportation warehouses through a focus on process design and deployment, technology design and deployment, and analyzing performance to identify improvement opportunities.
• Support monthly calls with the global network covering important updates for Warehouse Operations and using the platform to create a positive environment focused on continuous improvement and operational excellence.

• Experience in district operations, products and services
• Process efficiency & process improvement skills
• Strong leadership skills
• Effective communication & relationship skills 
• Effective when working in teams and with various personalities & cultures
• Effective in ambiguous & constantly changing conditions
• Effective in complex & long-term projects
• Effective using various tools & methods
• Proficient project management skills
• Proficient presentation skills
• Ability to connect long term strategies to tactical work

Preferred Experience and Credentials 

• Management experience
• Design or marketing experience
• International travel and experience with various cultures

Expeditors offers excellent benefits: (The below is dependent on what country you are based in.)

• Paid Vacation (first year prorated based off month of hire then eligible for 15 days)
• Holidays (10)
• Flexible Days (2)
• Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
• 401(k) Retirement Savings Plan with employer match
• Employee Stock Purchase Plan (ESPP)
• Medical, Prescription Drug, Dental & Vision Coverage
• Health Savings Account (HSA)
• Life and Disability Insurance
• Paid Parental Leave (additional eligibility criteria)
• Dependent Care Flexible Spending Account (DC FSA)
• Commuter Benefit
• Employee Assistance Program (EAP)
• Training and Personnel Development Program
• Educational Assistance and Reimbursement

Location: Any District/Facility within the Expeditors network. Preference is at a US Gateway office.