“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 18,000 trained professionals
• 350+ locations worldwide
• Fortune 500
• Globally unified systems

As an Agent – Ocean Import, you will ensure the timely and accurate movement of freight and information while delivering a high level of customer service.

You will support daily operations, coordinate shipments, and maintain strong communication with customers and internal teams.

Operations

• Open and manage import files in the system
• Receive and verify shipping documents
• Process shipments in line with company procedures
• Monitor shipments and provide status updates
• Ensure accurate and timely invoicing
• Maintain accurate data entry in operational systems
• Follow customer SOPs and compliance requirements

Customer Service

• Communicate with customers promptly and professionally
• Coordinate with overseas offices and service providers
• Resolve issues or escalate when needed
• Maintain strong working relationships with customers

• Bachelor’s degree or equivalent
• Basic understanding of freight forwarding or logistics
• Good computer skills (Microsoft Office – Excel, Word)
• Good communication skills in English (written and verbal)
• Strong attention to detail and organization
• Ability to work in a team and manage daily tasks effectively
• Positive attitude and willingness to learn

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program