“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order and risk management, warehousing, distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington.

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 18,000 trained professionals

• 300+ locations worldwide

• Fortune 500

• Globally unified systems

At Expeditors, we recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within—more than 27 percent of our staff of 17,000 employees has been at Expeditors 10 years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs—they’re chances to grow, thrive, and do what you love.

www.expeditors.com

Scope of Position: 

Ensure that Transcon customers are well transitioned and served from/in the destination or managing branch. Further develop the Transcon product in the marketplace through focus on operations, finances, sales, people, systems, and culture in adherence to the company’s policies and procedures. 

Major Duties and Responsibilities: 

• Oversees the management of the branch’s Transcon department 
• Proactively monitor various shipment and exception reports to ensure meeting KPI’s 
• Ensure current and new business is set up and maintained in the most operationally efficient and productive manner 
• Build and maintain strong and positive relationships with clients and vendors 
• Evaluate service providers at defined intervals per company policy, focusing on areas of possible improvements with corrective action plans where needed 
• Ensure that productivity and profitability goals for the Trasncon department are met 
• Make sure billing process is completed and on-time 
• Actively develop business for department through active involvement in sales and retention process and close coordination with sales department, as per company and branch’s objectives 
• Ensure department is using all system tools to their greatest advantage based on your department size and organization 
• Ensure Customer Reviews and scorecards are completed with your regular customers 
• Develop department personnel through annual reviews and staff appraisals timely
• Review department goals and business plan periodically with staff to ensure by-in and accountability
• Work with other managers to create multi-product solutions that increase customer impact and loyalty while also increasing overall branch and network revenue performance.
• Be a model of Expeditors culture, goals, and strategy

Qualifications: 

• 4+ years of industry specific qualification (country specific) 

• Proven leadership attitude and background 

• Strong market and product knowledge 

• Effective interpersonal skills, including proven abilities to listen, comprehend, and effectively communicate clearly and concisely to obtain positive results 

• Proven negotiation skills 

• Strong knowledge of basic computer skills (Excel, Word) 

Reporting Structure: 

• Branch Manager, District Manager 

Peer Positions: 

• Air Export Manager, Ocean Import Manager, Warehouse Manager 

Expeditors offers excellent benefits

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical, Prescription Drug, Dental and Vision
• Life and Long-Term Disability Insurance
• 401(k) Retirement Savings Plan (US only)
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• The wage for this position is $70,304.00 eligible for bonus

All your information will be kept confidential according to EEO guidelines.