Corporate Travel Agent
- Full-time
- Compensation: USD 55000 - USD 65000 - yearly
Company Description
Company Description
Expeditors is a Fortune 500 global logistics leader headquartered in Bellevue, Washington. With offices in over 100 countries and six continents linked through our integrated information management system, we provide seamless worldwide supply chain solutions. Our culture is built on a "hire for attitude and train for skill" philosophy, offering a clear path for professional development and career ownership.
Job Description
The Role
Our in-house corporate travel agency – Expeditors Travel Services - is seeking a motivated, entry-level Corporate Travel Agent. In this role, you aren’t just booking trips—you are a consultative partner helping our employees navigate global travel. You will manage airline bookings, hotel reservations, and complex itineraries while contributing to department-wide administrative projects.
The ideal candidate is an adaptive and agile learner, detail-oriented, and looking broaden their skillset and master the following systems: Sabre GDS, SAP Concur, Compleat and TRAMS.
Key Responsibilities
- Consultative Service: Guide travelers on optimal carriers and routes, entry requirements including health guidelines while adhering to company standards.
- Booking Management: Accurately arrange flight, hotel, and car reservations; calculate ticket quotes, ticket changes; and utilize company discounts/credits.
- Support: Onboard new Concur users and help resolve issues within SAP Concur (profiles, searches, and results).
- Department Contribution: Manage shared inboxes, manage agency queues, update internal website content, and assist with back-office reporting (TRAMS).
- Professional Growth: Actively participate in Sabre Red 360 and industry training to advance your travel expertise.
Qualifications
Qualifications
- Experience: 2+ years in customer service, hospitality, or a related industry.
- Communication: Exceptional verbal and written skills; ability to build assured relationships with coworkers and vendors.
- Mindset: An independent learner who takes initiative and thrives with guided mentorship.
- Technical Aptitude: Experience with Sabre GDS is a plus, but an enthusiasm to learn standard formats and "Compleat" mid-office functions is essential.
- Reliability: Strong time-management skills and a dependable track record in attendance and performance.
Education & Requirements
- College degree preferred.
- Must be able to work in one of our Greater Seattle offices (Seattle, Bellevue, Lynnwood, or Federal Way).
- Note: This is an in-office position. (Eligible for 26 flexible "Work From Home" days per year after initial training. Prorated based on eligibility date of new hire).
- Must already be eligible to work in the United States.
Additional Information
Salary & Benefits
- Expected Salary: $55,000 – $65,000
- Paid Time Off: 15 days vacation (prorated), 10 holidays, and 2 flexible days.
- Financial: 401(k) with employer match and Employee Stock Purchase Plan (ESPP).
- Health: Comprehensive Medical, Dental, Vision, and HSA options.
- Development: Robust Training and Personnel Development Program with Educational Reimbursement
All your information will be kept confidential according to EEO guidelines.