We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Scope of Position

The Project Cargo Services manager works to develop business opportunities by performing daily tasks in operations and pricing, working with the Sales team to develop new business opportunities and working with the local management team to achieve company goals and objectives for the Project Cargo Services group.  Expeditors Project Cargo Services business consists of both ad hoc heavy and over dimensional cargo and project logistics opportunities.

Major Duties and Responsibilities

This role encompasses dual responsibilities: first, overseeing all aspects of pricing, management, and operational supervision for project cargo shipments; second, supporting the sales team by establishing credibility and expertise related to project cargo clients, identifying opportunities, and promoting revenue growth for project cargo initiatives in Japan.

Responsibilities will include the following for operational task:

• Project cargo shipment pricing and management for Japan
• Locate reputable service providers capable of delivering efficient and professional solutions for managing OOG cargo.
• Collaborate with service provider managers to facilitate the onboarding and ongoing support of approved service providers, ensuring effective management and growth of project cargo opportunities.
• Work with various products to facilitate and manage shipments
• Planning and execution of shipments managed within the project cargo team
• Ensure compliance with all internal procedures as well as all applicable government regulations
• Management of commercial & transportation documents
• Tracking & tracing of shipments
• Export document compliance
• Onsite support in supervision of loading, packing, and coordination of project moves
• Accurate and timely billing
• Customer service & relations
• Service provider relations
• Overseas communications
• Self-development - 52 hours of required training per year

Business Development Responsibilities:

• General business development of Project Cargo Services accounts that are based within the geographic area of responsibility.
• Support the education of Expeditors sales and local product management teams with regards to Project Cargo Services offerings within the region.
• Support the sales and marketing strategies within the region:
• Attend sales calls both independently and with existing Expeditors sales staff.
• Attend branch sales meetings within the region.

• Bachelor's degree (B.A.) from four year college or university; or 4 years related experience and/or training; or equivalent combination of education and experience
• Ability to define, develop and document business processes and procedures
• Effective interpersonal skills. Ability to relate to customers and employees at all levels.
• Experience with MS Windows, MS Office Products

Skill and Knowledge Requirements:

• 3 + years’ experience in Project cargo management
• 3 + years in handling overweight, over dimensional loads via barge, rail, land, air  & ocean
• Management skills
• Knowledge in Export and import regulations
• Experience in ocean and air charter operations
• Strong project cargo logistics management skills
• Confident communication skills, both oral and written
• Possess a strong sense of customer service and adaptability
• Ability to handle daily tasks and projects independently
• Attention to detail
• Strong problem-solving skills

Key Competencies

• Project coordination and execution
• Commercial mindset
• Cross-functional collaboration
• Analytical thinking
• Strong problem solving skills
• Negotiation, creativity and innovation skills
• Organization and time management
• Adaptability and initiative
• Strong work ethic and effective teamwork skills
• Positive, proactive attitude
• Strong customer service skills

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus

Successful people at Expeditors embody our 10 Critical Success Factors:

• Exemplify and Teach our Culture, Mission, and Goals
• Support and Protect the Expeditors Network
• Attitude and Commitment
• Sense of Urgency
• Professionalism and Formality
• Excellence in our Operational Performance
• Account Management at Every Level
• Understand our Customers' Expectations
• Empowerment
• Attention to Detail