Cartage Manager

  • Full-time

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 15,000 trained professionals
  • 250+ locations worldwide
  • Fortune 500
  • Globally unified systems

Job Description

Major Duties and Responsibilities

People

  • Identify, develop, and mentor your No. 2.
  • Review and participate to staff appraisals timely, and at a minimum once per year per employee.
  • Ensure all staff and positions have job descriptions, clear expectations and are working with structured development plans.
  • Ensure and assist supervisors and key staff with goal setting and monitoring.
  • Conduct regular interviews with potential new personnel.
  • Plan for and hold effective monthly department meetings with team.
  • Review department goals and business plan periodically with staff to ensure buy-in and accountability.
  • Ensure team meets company standards of 52 hours training per year, including as needed management/leadership training for
  • the management team.

PICKUP & DELIVERY OPERATIONS

  • Manage pickup & delivery operations within the district.
  • Proactively communicates with product.
  • Daily focus on meeting established KPI for the district cartage program.
  • Prepares periodic reports and present such reports to branch management.
  • Manages rationalization as it relates to the cartage providers.
  • Develops new strategies for maintaining or improving quality-of-service.
  • Manages process for documenting and communicating accessorial charges.
  • Focus on minimizing costs and increasing profitability.
  • Manages service exceptions and solves issues quickly.
  • Serves as an escalation path for operations when local PU/D challenges arise and communicate resolutions.
  • Be a role model of integrity and pride for all employees.

DEDICATED FLEET OPERATIONS

  • Works with service providers to insure efficient usage of equipment and drivers.
  • Monitors and assist service provider in the control of variable cost.
  • Rate audits & payables approval.
  • Root cause analysis on service failures and develop corrective action as necessary.
  • Provide costing and price support to product.
  • Conduct quarterly service provider evaluations in support of the Service Provider Management Program.

Qualifications

  • 3+ years transportation, coordination, distribution, or related experience. (Local PU&D experience preferred)
  •  Proven ability to lead a team.
  • Air & Ground DG (Dangerous Goods) Certification will be required.
  • Proven to have effective communication skills, including written and verbal.
  • Proven ability to facilitate meetings and productive conversations.
  • Exhibits confidence and strong interpersonal skills, with the ability to communicate to employees at all levels.
  • Exhibits strong organizational skills and the ability to juggle multiple priorities effectively. 
  • Exhibits an attention to detail and the ability to follow through and complete task timely.
  • Proficient in Microsoft Suite (e.g. Outlook, Word, Excel , PowerPoint, Dynamics)

Additional Information

Expeditors offers excellent benefits

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long-Term Disability Insurance
  • 401(k) Retirement Savings Plan (US only)
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Employee Referral Program Bonus
  • Expected compensation $65,000 - $72,000, eligible for bonus

 

All your information will be kept confidential according to EEO guidelines.

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