Logistics Operations Analytic Specialist

  • Full-time

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 19,000 trained professionals
  • 350+ locations worldwide
  • Fortune 500
  • Globally unified systems

Job Description

The Logistics Operations Analytic Specialist will play a crucial role in managing data-driven projects focused on reporting, capacity utilization, inventory analysis, and collaboration with external vendors and site operations teams. Works directly with the customer and stakeholders to deliver on-time program results across the network, influence decisions through collaboration, and leadership with a customer-focused approach. The role also includes responsibility for inventory data analysis, utilization and capacity challenges, as well as continuous improvement opportunities.

Key Responsibilities:

  • Build customer relationship and provide excellent customer service, understanding their needs and goals 
  • Identify and address issues that may impact customer satisfaction and work on solutions to improve the overall customer experience
  • Identify continuous improvement opportunities identified from completing order trend and outbound performance analysis
  • Conduct in-depth analysis of warehouse capacity utilization, identifying trends, bottlenecks, and provides recommendations for improvement
  • Support in the development and updating of weekly reports, dashboards and presentations that provide key performance indicators (KPIs) and insights to stakeholders, particularly outbound order and transportation trends
  • Build strong partnerships with 3PL (third-party logistics) vendors, ensuring data transparency and facilitating effective collaboration on capacity optimization initiatives
  • Partner with Site Operations Project Managers to translate data-driven insights into actionable plans and support the execution of capacity-related projects
  • Work directly with 3PLs, planning team on order prioritization
  • Coordination and execution on consolidation opportunities to help increase capacity
  • Tracking & monitoring inbound/outbound material moves
  • Drive partner teams to stay up to date with slip code reasoning
  • Aggregate slip code information to help derive meaningful insights and trends
  • Continuously develop your individual knowledge of logistics trends, data analytics, and general business acumen to benefit the customer and your personal career development 

Qualifications

  • Bachelor's degree in Supply Chain, Data Analytic related field or equivalent experience
  • 3+ years logistics, supply chain, large scale warehouse operations or related experience 
  • 1+ years experience with problem solving and story telling via data analysis
  • Advanced in using SQL, and data visualization tools for data analysis and information sharing  
  • Advanced in using Google Suite tools, including Google Sheets, Excel (Lookups, tables), for data analysis
  • Advanced customer service skills, including ability to listen, comprehend, effectively communicate clearly 
  • Intermediate project management skills, setting timelines, managing resources, and tracking progress
  • Knowledge of  Kaizen, Lean, Six Sigma
  • Strong analytical skills with the ability to interpret complex data sets and derive actionable insights
  • A proactive and results-oriented mindset, with a commitment to continuous learning and improvement
  • Risk sensitive, recognizes when problems arise or are likely to arise 
  • Ability to work independently and as part of a cross-functional team

Additional Information

Expeditors offers competitive benefits to all full-time employees including:

  • Paid vacation
  • Holidays (10)
  • Flexible Days (2)
  • Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
  • 401(k) Retirement Savings Plan with employer match
  • Employee Stock Purchase Plan (ESPP)
  • Medical, Prescription Drug, Dental & Vision Coverage
  • Health Savings Account (HSA)
  • Life and Disability Insurance
  • Paid Parental Leave (additional eligibility criteria)
  • Dependent Care Flexible Spending Account (DC FSA)
  • Employee Assistance Program (EAP)
  • Training and Personnel Development Program
  • Educational Assistance and Reimbursement
  • Position is full time (40 hours per week) Monday through Friday 

All your information will be kept confidential according to EEO guidelines.

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