Air Export Gateway Agent

  • Full-time

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 19,000 trained professionals
  • 350+ locations worldwide
  • Fortune 500
  • Globally unified systems

Job Description

Major Duties and Responsibilities: 

  • Track and Trace shipments.
  • Prepare, handle, and process documentation- including house and master air waybills, commercial documents, and customs/regulatory documents.
  • Accurate and timely data entry into our operating system.
  • Dispatch freight.
  • Communicate effectively with customers, vendors, other Expeditors offices worldwide, and co-workers through high volume of email, phone, instant message, and in person.
  • Monitor reports.
  • Accurate and timely invoicing. 
  • Contribute to maintaining strong vendor relationships- airlines, trucking companies, and others.
  • Maintain compliance standards at all times- including internal policies and procedures, external government regulations, and customer requirements. 
  • Meet key performance indicators to support department, branch, product, and company goals. 
  • Desire to understand overall department process flow and constantly seek opportunities for improved efficiency. 

Qualifications

  • Bachelor’s degree or equivalent experience 
  • 2 years of related experience
  • Effective interpersonal skills- including proven abilities to listen, comprehend, and to communicate clearly and concisely in both verbal and written communication. 
  • Strong organizational and prioritization skills.
  • Proficient computer skills- solid data entry with high accuracy rate, email, internet, Excel, Word, PowerPoint. 
  • Must have the ability to type 45 wpm.

Additional Information

Expeditors offers excellent benefits:

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical
  • Life Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company
  • Employee Referral Program Bonus

Shift:  Tuesday - Saturday: 08:00am - 05:00pm

Reporting Structure

  • Air Export Gateway Supervisor and Manager
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