Air Export Gateway Agent
- Full-time
Company Description
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
- 19,000 trained professionals
- 350+ locations worldwide
- Fortune 500
- Globally unified systems
Job Description
Major Duties and Responsibilities:
- Track and Trace shipments.
- Prepare, handle, and process documentation- including house and master air waybills, commercial documents, and customs/regulatory documents.
- Accurate and timely data entry into our operating system.
- Dispatch freight.
- Communicate effectively with customers, vendors, other Expeditors offices worldwide, and co-workers through high volume of email, phone, instant message, and in person.
- Monitor reports.
- Accurate and timely invoicing.
- Contribute to maintaining strong vendor relationships- airlines, trucking companies, and others.
- Maintain compliance standards at all times- including internal policies and procedures, external government regulations, and customer requirements.
- Meet key performance indicators to support department, branch, product, and company goals.
- Desire to understand overall department process flow and constantly seek opportunities for improved efficiency.
Qualifications
- Bachelor’s degree or equivalent experience
- 2 years of related experience
- Effective interpersonal skills- including proven abilities to listen, comprehend, and to communicate clearly and concisely in both verbal and written communication.
- Strong organizational and prioritization skills.
- Proficient computer skills- solid data entry with high accuracy rate, email, internet, Excel, Word, PowerPoint.
- Must have the ability to type 45 wpm.
Additional Information
Expeditors offers excellent benefits:
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus
Shift: Tuesday - Saturday: 08:00am - 05:00pm
Reporting Structure
- Air Export Gateway Supervisor and Manager