“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 18,000 trained professionals
• 250+ locations worldwide
• Fortune 500
• Globally unified systems

Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include assisting with interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Include the following. Other duties may be assigned.

• Create and perform timely Employee Reviews for all members of team
• Establishing and Mentoring a Number 2 who is capable of being a Supervisor
• Train, Develop and Mentor all team members
• Daily Review of Workflow
• Carry out daily team huddles to review KPIs, Volumes and outstanding issues
• Ensure staff is meeting company required goals
• Continuous personal education of Ocean and Industry
• Ensure financial welfare of team and department
• Control Expenses and Manage Overtime for the team
• Ensure Company credit policy is followed
• Manage outstanding “OPS” Accounting issues for team and ensure they are closed out in a timely manner
• Identify Process Discrepancies and implement corrective actions (Mapping out process)
• Oversee Workflow distribution for team
• Proactively approach customers ways of enhancing their experience with Expeditors
• Aid in transition and implement of new accounts to appropriate team members
• Ensure all processes are executed within in accordance with the OPS manual
• Ensure processes are documented and communicated to relevant parties (DLSOPs, Process Maps, etc)
• Monitor and Maintain Departmental KPIs
• Work with team to understand the KPI’s and identify where team or operator is failing to meet expectations and implement corrective actions or remove bottlenecks to accomplish the departmental goals.
• Manage all personnel vacations, sick time, cross training and ensure there is appropriate coverage
• Manage the accounting discrepancy database

• Must have a minimum of  5 years experience or team lead experience or be a graduate of the Management Trainee Program.
• Must be able to type accurately, follow written and oral directions, and have attention to
• Excel and email programs is essential.  Must be able to classify HTS codes and have specific commodity expertise. 

 Education: 

• Associate degree (A. A.) or equivalent from two-year College or technical school; or minimum five years related experience and/or training; or equivalent combination of education and experience. 

Expeditors offers excellent benefits

• Full Time - Monday-Friday
• Ability to work from any US Expeditors Office
• Relocation is not provided
• Must be US citizen or have existing authorization to work for any US employer.
• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical, Prescription Drug, Dental and Vision
• Life and Long Term Disability Insurance
• 401(k) Retirement Savings Plan (US only)
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Equal Opportunity Work Enviroment

All your information will be kept confidential according to EEO guidelines.