Customer Service Agent - Brokerage

  • Full-time

Company Description

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 15,000 trained professionals
  • 250+ locations worldwide
  • Fortune 500
  • Globally unified systems

Job Description

Job Description

Major Duties and Responsibilities

  • Ensure smooth and timely customs process flow
  • Ensure accurate and timely data entry into our operational system
  • Track and Trace Custom files and reporting
  • Ensure accurate and timely client billing
  • Understand all the elements of the import and export customs Desk Level Operating Procedure and correctly interpret this information to fulfill our customer´s instructions and expectations.
  • Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration
  • Assist with verification of customs declaration information and the submission of such to the customs authority
  • Ensure compliance at all times to regulations

Qualifications

Qualifications

 

  • Good knowledge of customs brokerage process, customs legislation – especially with regards to classification, valuation and origin
  • Understanding of ocean, road and air documentation process
  • Effective interpersonal skills
  • Pro-active approach, strong organizational and computer skills
  • Good computer skills (MS Excel, MS Word)
  • Fluent in English

Additional Information

All your information will be kept confidential according to EEO guidelines.

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