"We're not in the shipping business; we're in the information business." -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 18,000 trained professionals
• 300+ locations worldwide
• Fortune 500
• Globally unified systems

As part of the Operational Experience IS Portfolio, the Ground Network Service (GNS) & Transcon teams are responsible for migrating user functionality from our Legacy systems to our Exp.o system platform.  As a Business Analyst, you will work closely with the Product Owner and will be responsible for business analysis, systems analysis, technical requirements, documentation, and working with a development team to deliver business value and user functionality.

This Business Analyst position is a combination of business analysis and systems analysis. Business Analysts within the Ground Network Service (GNS) & Transcon teams are responsible for mapping information flow between our internal systems. This consists of analyzing an operational business process, defining data integration requirements, understanding how that information will flow between our internal systems, and distilling it into mapping documentation used to create code.

The ideal candidate for this position is a combination of both a Business and Systems Analyst with strong communication and facilitation skills, is a problem solver, is technically savvy, and can build relationships with both their team and stakeholders. You will use business knowledge, system analysis, and critical thinking skills to clarify requirements with stakeholders and have the team participate in collaborations to build user functionality. 

ROLES AND RESPONSIBILITIES

• Perform analysis on new feature development for our business applications
• Create/understand system integration diagrams and perform gap analysis
• Collaborate with stakeholders and translate business/functional requirements into easily understandable technical requirements and communicate those to various technical and non-technical audiences
• Organize and facilitate sessions with stakeholders and business owners using system analysis and critical thinking skills to clarify requirements. Additionally, work closely with the Product Owner and will be responsible to assist the team deliver business value and user functionality.
• Document process flow and data processing logic. Clarify integration challenges and questions; steward changes through development pipeline. Outline roadmap for developing new features that deliver parity with as-is functionality and enable desired to-be processes
• Lead cross-functional teams to solve complex technical challenges, maximizing team productivity and velocity
• Participate in and prepare for scrum ceremonies (sprint planning, daily scrum, sprint reviews, sprint retrospectives, backlog refinement) and ART-wide/SAFe ceremonies such as PI planning, syncs, inspects and adapts, system demos, etc. with an eye toward continuous improvement
• Contribute to team objectives for each Iteration (sprint) and Program Increment (PI)

MINIMUM QUALIFICATIONS

• 3+ years of Business and/or Systems Analysis experience or equivalent work in software development
• Knowledge of or experience working with different data message types (e.g. XML, JSON)
• Demonstrated ability to create technical requirements and mapping specification documents
• Have experience in or a strong interest in understanding how various systems interact with each other, in order to triage bugs and come up with efficient solutions/recommendations
• Demonstrated leadership, analytical, organization, interpersonal, collaboration, and communication skills
• Ability to provide exceptional customer service, research and resolve issues, and demonstrated commitment to continuous learning
• Comfortable creating and presenting complex business and technical concepts to a broad range of audiences
• Broad knowledge of database structures, data relationships, and data modeling
• Possesses an advanced knowledge about information/data management best practices
• Possesses agility for learning technical and business concept
• Management of multiple and competing priorities

DESIRED QUALIFICATIONS

• Prior experience or understanding of the transportation/logistics industry.
• Prior experience working with system-to-system integration
• Prior experience working on system migration projects
• Experience with Agile or Scrum development practices and ceremonies
• SAFe familiarity and/or certification
• Effective at navigating ambiguity and helping diverse teams drive toward clarity and consensus
• Results orientated, willingness to commit to a direction and drive to completion
• Working knowledge of Azure DevOps, SharePoint, Microsoft Office

This position will sit in the greater Seattle, WA area.

Position is full time (40 hours per week) Monday through Friday. We are a business professional attire company.

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical, Prescription Drug, Dental and Vision
• Life and Long Term Disability Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Purchase Plan
• Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.