We recruit, train and retain the very best logistics and technical experts the world over.   We love to promote from within - more than 50 percent of our staff of more than 18,000 employees have been at Expeditors for five years or more.  Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs- they're chances to grow, thrive and do what you love. 

Scope of Position

As an Account Manager, you are in charge of building strong partnerships between Expeditors and your Customer Accounts, You will manage a portfolio of some of the most reputable Supply Chain organisations in Australia and globally. You will develop, maintain, lead and measure Expeditors' product and service deliverables to satisfy the specific needs of your portfolio of Customer Accounts. You will continually seek opportunities for service enhancement and improved tactical management. You goal will be to increase our share of customer business on an annual basis.

Key Responsibilities

• Customer Management: You will continuously build and maintain strong relationships throughout a customer's organisation in order to understand organisational dynamics, decision-making, and strategic executive alignment leading to trusted partner status.
• Customer Knowledge: You will develop and maintain knowledge and expertise for respective accounts, including market and industry intelligence; associated product, service, and vertical knowledge; customer information systems; and supply chain expertise.
• Business Development: You will identify and execute strategic improvement and value creating opportunities in line with both customers' supply chain objectives and business goals and Expeditors' initiatives.
• Business Intelligence: You will develop and maintain Data Fluency combined with effective use of business intelligence tools for: information gathering, processing, and analysis; performance management and improvement; and reporting. 

Desired Skill-Sets and Characteristics

• Previous experience in a customer-facing role, business development or account management.
• Strong problem solving, organizational, and interpersonal skills
• Solid oral and written communication skills 
• Ability to interpret and present data & analytics Ability to interpret and present customer data & analytics 
• Ability to manage and influence stakeholders at different organizational levels
• Proficiency in Microsoft Excel and PowerBI (optional)

Benefits

• Employee Health- You and your health are important, Expeditors will provide you with the means to support an attractive health insurance package
• Work Life Balance -  At Expeditors we believe that togetherness is a strength, but that work supports life, speak to your hiring manager about our work from home policy and flexible options to suit you
• Generous Commission Scheme- Uniquely Expeditors our commissions and bonuses are uncapped
• Career and Personal Development - Developing your skills, and mind not only for todays role but for those in the future
• Employee Stock Purchase Plan- Take the opportunity to own a piece of your company through our ESP Plan
• Car & Fuel Allowance - Flexible to support you in this customer focused role
• Employee Appreciation - As our greatest asset, we understand the importance of showing our appreciation, respect and acknowledging the value you bring through various and ever changing employee events 
• Technology Leaders- Through utilizing technology solutions and consistent improvement strategies we focus on evolving our roles and processed to remain efficient and modern

Of course….Paid Vacation, Sick Time, Superannuation, Leave Loading , Competitive Salaries