“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 15,000 trained professionals
• 250+ locations worldwide
• Fortune 500
• Globally unified systems

Scope of Position

The LAS Operations Agent will be responsible for daily operating functions associated with Expeditors linehaul unloading/loading, local delivery and pickup unloading/loading, system processing, billing, and customer service functions.

Major Duties and Responsibilities
 Forklift certified
 Oversee linehaul unloading each morning and ensure all freight is accounted for
 Logging exceptions for shorts or damages
 Warehouse inventory management (organization of freight)
 Track and Trace domestic inbound files and reporting
 Create delivery orders for local deliveries
 Schedule delivery appointments per customer requirements
 Network communications, timely responses to emails and requests (internal and external)
 Provide weekend coverage for cartage operation
 Ensure accurate and timely data entry into our operational system
 Ensure smooth and timely freight process flow
 Quote and follow up on shipment requests
 Daily invoicing and rate accuracy auditing
 Use Domestic Workflow on daily basis
 Ensure accurate and timely client and vendors billing
 Interact with our customers in arranging their domestic shipments, meeting customer service
standards
 Contribute to maintain good relationships with internal Expeditors offices and delivery contacts
 Meet compliance at all times to regulations internal and external in accordance with government
regulations
 Understand department process flow, and looking for best practices to improve operational
efficiency and productivity
 Ensure all customers standard operating procedures in place and updated in the SOP’s
 Meet KPI standards in accordance with the Company’s procedures
 Escalation of problems to Management when necessary
 Promote compliance in diligently following all company policies and regulations and performing
the task at hand with outstanding integrity and pride
 Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity,
Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary

Customer Relationships

 Build rapport within Expeditors and externally with customers
 Provide friendly & helpful customer service in all forms of communication to customers, and other Expeditors branches

Service Provider Management

 Meet regularly with service providers and set clear service expectations and feedback
 Monitor KPI’s with service providers including DLV and POD

Schedule will be between 5am-2pm, M-F.

Pay range:

$18-$20 per hour.  Must be listed on the posting per Nevada requirements.

Expeditors offers excellent benefits

• Paid Vacation, Holiday, Sick Time 
• Health Plan: Medical, Prescription Drug, Dental and Vision
• Life and Long Term Disability Insurance 
• 401(k) Retirement Savings Plan (US only)
• Employee Stock Purchase Plan 
• Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.