Quality Assurance Engineer II - Tracking & Reporting, IS Customer Experience

  • Full-time

Company Description

"We're not in the shipping business; we're in the information business." -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 15,000 trained professionals
  • 250+ locations worldwide
  • Fortune 500
  • Globally unified systems

Job Description

Expeditors' Customer Experience Tracking and Reporting team is exclusively focused on delivering value to customers and creating industry-leading solutions. The team is dynamic, exciting and fun with high expectations to deliver best in class results with the timeliness to capture eager markets. We're breaking ground on so many possibilities - applying new technologies to solve complex problems, taking innovative approaches to software development. Come join an amazing team!

As a Quality Assurance Engineer you will test code at the user level, both manually and with automated tools. You will understand software internals, can debug problems using log files, and write automated tests with end-user level automated tools like SQL, Postman and Insomnia.

Quality Assurance Engineers work closely with Software Development Engineers to understand the technical implementation details of business features. They also work closely with Product Management, Customer Support, and end-users to develop test plans and suites that approximate real-world environments and regression tests that drive quality and agility within the software development process.

If you are a talented, detail oriented individual who is passionate about quality and enthusiastic about building world-class systems, this could be the right position for you.

Qualifications

MINIMUM QUALIFICATIONS:

  • 2+ years in an IT Quality Assurance role
  • Background in automation using Cucumber, Java, or other applicable languages
  • Create test strategies and test cases
  • Execute test cases and report defects
  • Assess and ensure quality
  • Experience writing and working with SQL
  • Experience with automation tools
  • Strong technical aptitude
  • Demonstrated ability to analyze risk
  • Communicate effectively to different audiences
  • DESIRED QUALIFICATIONS:

  • Understanding of the transportation/logistics industry
  • UNIX, Windows Operating systems
  • BS in Computer Science or comparable work experience
  • At least two years' experience writing and maintaining automation tests
  • Proficient with at least one major programming language
  • Working knowledge of Office 2013 or above, ADO/VSTS, SharePoint
  • ITIL familiarity and/or certification
  • SAFe familiarity and/or certification

Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not transfer or sponsor applicants for U.S. work authorization (such as an H-1B visa) for this opportunity.

Additional Information

Position is full time (40 hours per week) Monday through Friday. We are a business professional attire company.

Expeditors offers excellent benefits:

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long Term Disability Insurance
  • 401(k) Retirement Savings Plan
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.

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