“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 17,000 trained professionals
• 350+ locations worldwide
• Fortune 500
• Globally unified systems

Major Duties and Responsibilities

• Execute Regular IS Basic Tasks to keep the systems up & running
• Ensure adherence to Company policies and procedures
• Train branch management on system architecture, data management, retention and reporting, and other available IT tools to improve processes, productivity and customer service
• Basic Branch Technical Support such PC, LAN, Expeditors Software and systems administration & troubleshooting, in addition to global, regional and branch project implementation
• Asset Management such as purchasing, shipping, tracking and maintenance

Required:

• Effective communicator (verbal and written; follow-ups)
  • Good customer service potential
• Good organization (time management, task prioritization)
• Sense of urgency and self-motivated
• Self-Development (personal investment: actively learning and improving their technical skills)
• Company policy compliance
  • Internal controls (e.g. identity management)
  • IT policy enforcement (experience)
• Keep Management  up to date on internal Politics.

Exemplary:

• Ticket management or helpdesk experience
• Budgeting experience
• IT procurement experience (vendor management)
• IT asset management experience (inventory)

Technical Requirements

Required:

• Advanced PC hardware knowledge (A+ preferred)
• Advanced windows client knowledge (Windows 7-10)
• Basic PC imaging and deployments (Ghost or Windows)
• Basic networking (LAN/WAN, switch, router, RJ45, wireless)
• Basic windows server knowledge (install, server role setup)
• Basic remote administration tools(RDP/terminal services, VNC, telnet/SSH)
• Mobile device proficiency (iOS and Android)

Exemplary:

• Server backup administration
• Intermediate PC imaging and deployments (lite-touch deployments, SSCM / MDT, PXE booting)
• Basic virtualization (VWware, Hyper-V, Virtual Box)
• Advanced troubleshooting tools (SysInternals, chkdsk, Wireshark, MemTest)
• Basic cybersecurity (anti-virus, disk encryption, data scrubbing, social engineering)
• Linux operating system knowledge
• Printer/copier setup and troubleshooting
• Intermediate networking (VPN, TCP/IP, OSI model, routing protocols, fiber, WAN circuits, RF warehouse networking)
• Intermediate windows server knowledge (install, configure, Active Directory, DNS, IIS, Exchange, Skype, SCCM)
• PowerShell or other scripting experience
• Basic server room infrastructure (wiring, racks, patch panels, UPS)
• Phone system (PBX) (configuration and maintenance)
• Audio visual equipment troubleshooting (projectors, TVs, slide advancers, microphones)
• Disaster recovery and high availability (DR/HA) experience

Hours will be first shift, but the time can vary from 7:00 AM – 4:00 PM to 9:00 AM – 6:00 PM.  Location will be based in Uniondale, NY but will have to travel periodically to Edison,NJ, Valley Stream, NY and NYC.

Expeditors offers excellent benefits

• Paid Vacation, Holiday, Sick Time 
• Health Plan: Medical, Prescription Drug, Dental and Vision
• Life and Long Term Disability Insurance 
• 401(k) Retirement Savings Plan (US only)
• Employee Stock Purchase Plan 
• Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.