“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 15,000 trained professionals
• 250+ locations worldwide
• Fortune 500
• Globally unified systems

The Transportation Operations Coordinator is responsible for the coordination of people, carriers and facilities. Their ability to understand and communicate customer needs to multiple stakeholders is crucial to the success of the overall organization. Their dynamic personality, strong organizational skills, and positive attitude creates meaningful relationships with cross functional teams allowing for greater efficiencies and process improvements. Their integrity, creativity and reliability give the customer peace of mind that no obstacle is too difficult to overcome.

Major Duties and Responsibilities:

Coordinate and collaborate with multiple warehouses, carriers and service providers
Track and trace position of vehicles and containers to optimize productivity and costs
Analyze performance data and identify process improvements opportunities
Manage and influence corrective actions for ongoing delivery issues/opportunities
Assist with transportation trend analysis
Create and give presentations on carrier and warehouse performance
Proactively approach and resolve supply chain bottlenecks
Provide support for the Over, Short + Damage (OS&D) shipments as well as assistance in the Claims process and packaging recommendations
Update and document standard operating procedures

Character Driven: Character resonates with people and impels them to trust and follow
Customer Service: Acts and thinks with a customer perspective. 
Strong, demonstrated working knowledge of Microsoft Office and Google Business tools (Word, Excel, Powerpoint, Google Sheets, GMail, Drive, Google Docs, etc.)
Business Communication: Writes, speaks, and presents clearly, succinctly and professionally across a variety of communication settings and adjusts communication style to the audience
Adaptability: Adapts to and embraces change with composure, resilience, and perseverance in the face of constraints, high pressure, and adverse situations. Ability to adapt in a dynamic and always changing environment
Time Management: Strong time management, multitasking and prioritization skills with the ability to re-prioritize work as needed
Delivers Results: Ability to anticipate issues/negative outcomes and work to resolve proactively. Demonstrates a clear bias for action and a sense of urgency on priorities.
Persistence: Driven by resolution gained by consistent follow up
Demonstrates the ability to build strong relationships with individuals holding various roles
Team Mindset: Eager to collaborate with others in developing a solution and the first to volunteer support when help is needed

Qualifications, Experience and Education Requirements:

Must be available Saturday and Sunday 6am-3pm. MTW, 5pm-2am
Must be eighteen years of age or older
Must be legally permitted to work in the United States
Must be fluent in English
2-3 Years of Transportation & Logistics related experience

Education Required:
The knowledge, skills and abilities typically acquired through the completion of a bachelor’s degree program or relevant industry experience in lieu of a degree
Years of Relevant Work Experience: 2-3 years of transportation, logistics and/or supply chain preferred

Physical Requirements:
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles
 

Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical, Prescription Drug, Dental and Vision
• Life and Long Term Disability Insurance
• Employee Stock Purchase Plan
• 401k Plan 
• Training and Professional Development Program