“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

As a Fortune 500 company, Expeditors employs more than 17,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

We believe our employees are our greatest competitive advantage, by focusing on our values and culture we make Expeditors’ greatest competitive advantage in global supply chain services.

“You’d be surprised how far we’ll go for you.”

Duties and Responsibilities

• Ensure smooth and timely customs process flow
• Ensure accurate and timely data entry into our operational system
• Track and Trace Custom files and reporting
• Ensure accurate and timely client billing
• Understand all the elements of the import and export customs Desk Level Operating Procedure and correctly interpret this information to fulfill our customer´s instructions and expectations.
• Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration
• Assist with verification of customs declaration information and the submission of such to the customs authority
• Ensure compliance at all times to regulations

Support the department in the following areas:

• Daily execution of workflow and department metrics. 
• Build and maintain strong relationships with customers and governmental Customs organizations.
• Timely completion of items on learning plan(s) and Personal development plan. 

Systems:
• Embrace and utilize productivity tools
• Be open to implementing new system changes and enhancements. 
• Be involved and suggest system/process improvements.

Culture:
•  Consistently display and promote the company’s 10 cultural attributes: Appearance, Attitude, Confidence,   Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

• Bachelor degree or equivalent business qualifications.
• Professional oral and written communication skills in English 
• Demonstrate exceptional customer service skills
• Organizational skills
• Needs analysis skills
• Problem solving skills
• Strong Microsoft Office skills (Word, Excel etc.);

 Expeditors offers excellent benefits:

• Paid Vacation, Holiday, Sick Time


• Health Plan: Medical, Prescription Drug, Dental and Vision


• Life and Long Term Disability Insurance


• 401(k) Retirement Savings Plan (US only)


• Employee Stock Purchase Plan


• Training and Personnel Development Program

Salary: Negotiable

Relocation expenses/support is not offered for this position.

Reporting Structure:

Customs Brokerage Supervisor