“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

As a Fortune 500 company, Expeditors employs more than 15,000 trained professionals in a worldwide network of over 300 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington.

Scope of Position:

Based in our Dublin branch this role will be responsible for the supervision of the operation & staff on a daily basis. Working to increase productivity by developing the department and the processes currently in place in line with EI standards and guidelines. Focus on the development of customer service.

Major Duties and Responsibilities:

• Supervise all aspects of the Ocean Operation on a daily basis including personnel

• Assisting in the completing of shipments

• Assist in the coordination of the daily Import & Exports processes & procedures

• Monitoring of Import & Export Stat 1 Reports

• Coordinate staff training and encourage good working practices

• Oversee accounts and invoice queries

• Review procedures as required improving Ocean processes

• Coordinate internal audit procedures

• Liaise with manager on a regular basis on any relevant issues, which may arise

• Ensure the prompt issuing of all invoices and collection of Duty/VAT/COD

• Manage the customer service of within the department

• Attend both sales & retention calls for the Ocean customers

• Quoting, negotiating rates & suppliers services

• Manage key customer’s requirement

• Complete transition on all new business

   

• 2 - 3 years Supervisory experience

• Detailed knowledge of Ocean Freight

• Ability to communicate on all levels

• Effective interpersonal skills

• Ability to motivate and work in a fast moving pressurised environment

• Previous experience with Word, Excel, Windows, Email and various PC based software.

Expeditors offers excellent benefits and career development.