Manager - Healthcare / Pharma Business Development, North Asia

  • No.1 Lane 128, Linhong Road, Changning District, Shanghai, Shanghai, China
  • Full-time

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 15,000 trained professionals
  • 250+ locations worldwide
  • Fortune 500
  • Globally unified systems

Job Description

General Job Functions:

In collaboration with geography , product, and service teams, grow Expeditors’ net revenue generated from customers within the industry vertical. This is achieved through four main activities:

  1. Product, service and geography development
  2. Sales and account development
  3. Marketing and customer events
  4. Training, knowledge build, and mentorship

  5.  

Specific Job Functions:

Sales & Account Development

Vertical managers are expected to be actively engaged in the closing of new business. This is achieved through direct customer engagement and support of account managers and sales executives through the following activities:

Sales Calls:

  • Direct customer engagement connected to large and strategically important opportunities.
  • Supporting the development and closing of new opportunities.

Target Development:

  • Identifying and agreeing global, regional and strategically important local targets with sales leaders.
  • Jointly “own” target accounts which are targeted for closure within 24 months.

Conference Calls:

  • Regular calls with sales owners on strategically important target customers.
  • Monthly calls with account managers for top 20 vertical customers in the geography.
  • Monthly conference calls/meeting with direct report and the Global Vertical Leader on the performance and areas of focus on the vertical.

RFIs / RFQs:

  • Collaborating with bid owners on large and strategically important opportunities.

 

Marketing & Customer Events

Vertical managers are expected to support the network with fresh content (educational) based marketing:

Sales Collateral:

  • Writing and publishing case studies and sales flyers that showcase special programs and industry capabilities.

Expeditors' Customer Events:

  • Be an active participant and support of Global Logistics Conferences (GLCs), focus groups, seminars.

Industry Events:

  • Trade shows, speaking opportunities, and customer awards.

Social Media:

Post relevant articles and content consistent with Expeditors' social media policy.

 

Product and Service Development  

Vertical Managers are responsible for:

1. Identifying and educating geo, product, and service leaders on industry trends and industry specific service requirements. 

2. Collaborating with geo, product, service leaders, and global vertical leaders to build programs and services which address the unique needs of a specific vertical industry .

3. Supporting geo, product, and service teams with the development and rollout of industry specific operational procedures and training.

4. Supporting the global vertical leader in identifying industry trends, development of educational and training material, and development of unique solutions of the Vertical.

Qualifications

  1. University graduate in pharmacy or related disciplines.  
  2. Minimum 5 years’ relevant experience.  
  3. Good communication and interpersonal skills.  
  4. Culturally sensitive and customer-driven.
  5. Good command of English.
  6. Travel is required.

Additional Information

1. No more than normal physical effort or positional stress required. Intermittent walking, sitting or standing with normal expenditure of energy.

2. No more than occasional exposure to one or more unpleasant or to somewhat hazardous conditions.

3. Extensive travel may be required.

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