“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 15,000 trained professionals
• 250+ locations worldwide
• Fortune 500
• Globally unified systems

Based on-site at the customer’s location this position is responsible for creating and managing   global metrics related to supply chain and logistics operations. The BPA is responsible for presenting and reporting findings directly to the customer. Must have strong programming and database management skills. Additional responsibilities include development and maintenance of standard operating procedures/work instructions and training. The successful candidate must have strong analytical, written, and communication skills as this is a customer facing role. Must be adaptable to changing technologies and a dynamic, fast paced work environment. Must possess an attitude to go above and beyond, and deliver exemplary customer service.

Duties & Responsibilities:

• Ability to create and maintain customized databases within SQL Server and Google BigQuery
• Ability to create customized data pipelines using latest API & EDI technologies
• Assist in development & implementation of internal processes
• Analyze existing data and processes to identify areas to improve efficiency
• Work with cross functional teams to facilitate global improvement initiatives
• Manage and report on key performance indicators across multi-departments
• Prepare technical reports by collecting, analyzing and trending business activities
• Be able to identify different ways to measure customer satisfaction
• Be able to work under pressure and be able to reach aggressive deadlines
• Recommends process controls by identifying problems
• Improve systems by exploring the current practices and suggesting modifications
• Ability to collect, merge and consolidate information from multiple systems
• Support the implementation of the company's’ culture within the team
• Review & amend the processes and procedures where required
• Develop “best practice” methodology internal and external systems
• Other duties as required

• MUST have working knowledge in JavaScript, Python
• Min 2 years of experience in a business / data analytics role
• Effective communication skills & negotiations
• Excellent customer service skills
• Ability to work on own initiative in a busy environment
• Strong knowledge of SQL, Microsoft Excel, Access and VISIO
• Knowledge in Google Cloud Platform, BigQuery preferred
• Knowledge of Google Docs and Tableau highly desired
• Ability to define, develop & document business processes and procedures

Expeditors offers excellent benefits

• Paid Vacation, Holiday, Sick Time 
• Health Plan: Medical, Prescription Drug, Dental and Vision
• Life and Long Term Disability Insurance 
• 401(k) Retirement Savings Plan (US only)
• Employee Stock Purchase Plan 
• Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.