Unified Communications - Systems Administrator

  • Full-time

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 17,000 trained professionals
  • 300+ locations worldwide
  • Fortune 500
  • Globally unified systems

Job Description

The position of Systems Administrator for the Unified Communications team is responsible for the management and support of our Exchange, Skype, Mobility, SharePoint, Polycom, and BlueJeans environments. This position will provide multi-tiered support for Expeditors’ Corporate headquarters in Seattle as well as a globally distributed workforce in over 250 offices. The ideal candidate must be highly motivated, possessing sound judgment and excellent problem-solving skills and must be capable of working with both internal customers and external 3rd party service providers.

In this fast-paced position the candidate must be organized and be able to prioritize work and issues quickly. Communicating effectively with a broad range of customers whose knowledge levels vary greatly is critical.

Major duties and responsibilities include supporting Exchange, Skype, and BlueJeans systems, site creation in SharePoint, creation and support of Mobility accounts, Polycom video conference endpoint deployment, and end-user support for all products. In addition this role will also participate in the design, implementation, and support for Audio-Visual/collaboration systems. 

This position also provides support to Local and Regional IS for setup and troubleshooting of email client issues, creation of mailboxes and distribution Groups, Mobility issues, and SharePoint site issues. The position is also involved with server maintenance tasks within the Polycom, Skype, and mobility environments.

This position participates in an on-call rotation.

Qualifications

Minimum Qualifications

  • Intermediate to advanced experience with Exchange/Outlook
  • Experience supporting O365
  • Excellent troubleshooting and problem-solving skills along with great follow-through
  • Experience supporting Polycom or other standards based video conference systems
  • Experience supporting AV presentation systems

Desired Qualifications

  • PowerShell scripting
  • Administration experience for SharePoint, MobileIron, and Skype
  • Working knowledge of Office 2016
  • Lean Agile principles
  • Polycom or other standards-based video conferencing

Additional Information

Expeditors offers excellent benefits:

  • Paid Vacation, Holiday, Sick Time 
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long Term Disability Insurance 
  • 401(k) Retirement Savings Plan 
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.

Successful candidates must pass a background check.

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