Virtualization Administrator - Disaster Recovery (DR1)

  • 11718 W 12th Ave, Airway Heights, WA 99001, USA
  • Full-time

Company Description

“We’re not in the shipping business; we’re in the information business.” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 17,000+ trained professionals
  • 320+ locations worldwide
  • Fortune 500
  • Globally unified systems

Job Description

Responsible for support, troubleshooting and installation/deployment of all Virtualization technologies at Expeditors, including, but not limited to, hardware and software installation and upgrades, maintenance and coordination of contracted support services with all branch locations globally.  Assists and instructs regional IS personnel to perform system updates, patching, installing and troubleshooting issues.

People: 
Be a team player
Articulate technical topics to non-technical individuals or teams
Operations:
Upgrade and maintain Virtualization systems and software
Install and configure hardware
Design new deployments for implementation of new features, requests, or infrastructure improvements
Document and perform implementation plans for projects
Fulfill typical VSA related requests for service
On call duty rotation with Corporate VSA team
Customer: 
Acknowledge customer requests and take ownership 
Maintain a “Disaster Recovery first” mindset when interacting with internal or external customers
Strong follow through with customer engagements, achieving closure
Finance:
Ensure hardware and software resources are efficiently used
Perform return on investment analysis for project efforts
Compliance:
Follow Expeditors Code of Business Conduct
Culture:
Demonstrate Expeditors 10 cultural attributes:  Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary
Systems:
Be open to implementing new system changes or enhancements to better processes and procedures
Be involved and suggest system/process improvements.  Develop, maintain and exercise Disaster Recovery (DR) solutions for our Virtualization infrastructure
Diagnose and isolate operating system, server-side networking and application related problems
Provide documentation and training for all system procedures, tools, testing and troubleshooting procedures
Maintain and enhance existing Systems Administration tools and develop new tools using available technology, automating repetitive tasks where possible
Perform system builds and hardware upgrades for both Corporate and GEO Virtualization systems as well as hardware maintenance and repairs/replacements
Provide helpdesk ticketing and emergency support
Provide disaster recovery documentation and procedures
Research and review various technology spaces (Virtualization, Storage, Backup Strategies, etc.) and provide recommendations to continuously improve performance
Knowledge:
VMware product suites
In-depth knowledge of assigned applications & systems
Industry standard High Availability and Disaster Recovery frameworks & tools
Skill:
Evolves standards, processes & best practices
Promotes technologies & best practice techniques
Applies a variety of troubleshooting techniques
Performs hardware-level design & maintenance activities
Behavior:
Communicates effectively across groups & roles
Promotes team vision & goals
Influences team decisions
Identifies dependencies
Contributes to project release & deployment planning
Seeks out feedback & input
Cultural advocate
Training Requirements:
Meet company standards of 52 hours training per year, including as needed management/leadership training

Qualifications

  • Bachelor Degree in Computer Science or equivalent experience
  • 6+ years of VMware and other virtualization administration
  • Experience in writing automation scripts and/or self-service tools
  • Proficient technical writing skills
  • Strong technical experience in DNS, TCP/IP LANs, WANs and Ethernet networks
  • Experience using fiber attached storage in both SAN and point-to-point environments
  • Experience with web technologies including SSL configuration and load balancing/clustering
  • Practiced in designing and implementing business continuity / disaster recovery and high availability plans
  • Knowledge of backup strategies and products
  • Good troubleshooting aptitude

Additional Information

Benefits:

Expeditors offers competitive benefits to all full time employees including:

  • Paid Vacation, Holiday, Sick Time

  • Health Plan: Medical, Prescription Drug, Dental and Vision

  • Life and Long Term Disability Insurance

  • 401(k) Retirement Savings Plan (US only)

  • Employee Stock Purchase Plan

  • Training and Personnel Development Program

  • Position is full time. 40 hour work week, Monday – Friday 

Successful candidate must pass the company's defined background check.

All your information will be kept confidential according to EEO guidelines.

Key words: Logistics, Global Supply Chain, VMware, Systems Administration, Scripting, Disaster Recovery

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