District IT Support Specialist
- Full-time
Company Description
You are looking for a career, not a job. At Expeditors - a Fortune 500 company, we recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within—more than 27 percent of our staff of 18,000 employees have been at Expeditors 10 years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs—they’re chances to grow, thrive, and do what you love. Our ideal candidate is a well-organized self-starter who thrives in a fast-paced environment. Expeditors offers a competitive compensation package including the following benefits:
- Medical, Dental and Vision insurance
- Paid Vacation, Holiday, Sick Time
- Life and Long Term Disability Insurance
- Employee Stock Purchase Plan
- 401k Plan
Job Description
Major Responsibilities
- Basic Branch Technical Support such as MS Windows PC, LAN, proprietary software and systems administration & troubleshooting, in addition to global, regional, and implementation of branch projects
- Windows PC troubleshooting, maintenance and deployment
- Printer and Copier support
- Remote administration
- On call for after-hours IS issues
- Monitor servers and check backups on a daily basis
- Asset Management such as Purchasing, Shipping, Tracking, Maintenance
- Responsible for compliance with Expeditors policies and procedures related to IS and conduct regular branch IS Audits
- Regular communication with Local IS Manager and District Manager
- Offers suggestions and comments to Local IS Manager for system improvements
- Support branch disaster recovery efforts as they occur
Operations System Coordination:
- Develop fundamental understanding and troubleshooting expertise of Expeditors operational systems
- Helps to increase branch productivity by identifying processes that could be improved or automated and by developing approved solutions
- Set and modify internal reports
- MS Windows Automation
- Implements IS related Projects that do not belong to a specific Product
- Internal and External EDI Support (i.e. AMS with US customs, EDI with third-party customs authorities, EDI with carriers…)
- Closely liaises operations with Regional IS to assist and support with System related issues
Self Development
- Meets company standards of 52 hours training per year
- Strives to improve leadership skills through additional training
- Closely liaises operations with Regional IS to assist and support with System related issues
Qualifications
A Successful Applicant Will Exhibit:
- Effective written and verbal communication skills
- Time management and task prioritization (including project work)
- Knowledge of latest technologies and industry trends
- Commitment to company policies and controls
- Basic PC & network skills
- Effective problem solving skills
- Strong customer service ethic
Additional Information
Expeditors offers excellent benefits
- Generous PTO (Vacation/Flex/Holiday/Sick)
- Health Plan: Medical, Prescription Drug, Dental and Vision
- Life and Long Term Disability Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Purchase Plan
- Training and Personnel Development Program
All your information will be kept confidential according to EEO guidelines.