Transportation Operations Agent

  • 1245 Trapp Rd, Eagan, MN 55121, USA
  • Full-time

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 17,000+ trained professionals
  • 300+ locations worldwide
  • Fortune 500
  • Globally unified systems

Job Description

Major Duties and Responsibilities

  • Ensure smooth and timely movement of clients domestic shipments
  • Service provider selection and relationship management
  • Provide excellent customer service and communication
  • Ensure accurate and timely data entry into our operational systems
  • Proactively solution shipments for success
  • Ensure accurate and timely client billing
  • Ensure compliance at all times to regulations
  • Work closely and constructively with team members 
  • Contribute and maintain good relationships with suppliers

Qualifications

Required Qualifications

  • College degree
  • Customer Service: 6 months to 1 year experience and/or training; or equivalent combination of education and experience
  • Effective interpersonal skills, including proven abilities to listen, comprehend, and communicate concisely to obtain positive results
  • Pro-active, strong organizational skills
  • Good computer skills (Excel, Word, PowerPoint)
  • Fluent in English
  • Strong desire to learn
  • Service oriented, shows initiative, and works with a sense of urgency 

Additional Information

Expeditors offers excellent benefits

  • Paid Vacation, Holiday, Sick Time 
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long Term Disability Insurance 
  • 401(k) Retirement Savings Plan (US only)
  • Employee Stock Purchase Plan 
  • Training and Personnel Development Program

 

All your information will be kept confidential according to EEO guidelines.

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