Ocean Import Agent

  • 730 Columbia Rd, Plainfield, IN, United States
  • Full-time

Company Description

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 15,000 trained professionals
  • 250+ locations worldwide
  • Fortune 500
  • Globally unified systems

Job Description

Scope of Position

Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Import Department.


Major Duties and Responsibilities

  • Ensure smooth and timely freight process flow
  • Ensure accurate and timely data entry into our operational system
  • Track and Trace Ocean Export & Import shipments and reporting
  • Ensure documents are timely sent and shipping notices communicated to overseas and customers
  • Ensure accurate and timely client and vendors billing
  • Interact with our customers in arranging their international shipments, meeting customer services standards.
  • Meet compliance at all times to regulations internal and external in accordance with government regulations
  • Understand department process flow, looking for best practices to improve operational efficiency and productivity
  • Overseas communications, timely responses to emails and requests (internal and external)
  • Escalation of problems to Management when necessary




  • Bachelor’s degree preferred.
  • 6 months experience in Ocean Import preferred but not required.
  • Effective interpersonal skills. 
  • Good computer skills (Excel, Word, PowerPoint).
  • Attention to detail.
  • Fluent in English.

Reporting Structure


  • Ocean Import Supervisor and Manager


Additional Information

Expeditors offers excellent benefits

  • Paid Vacation, Holiday, Sick Time 
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long Term Disability Insurance 
  • 401(k) Retirement Savings Plan (US only)
  • Employee Stock Purchase Plan 
  • Training and Personnel Development Program


All your information will be kept confidential according to EEO guidelines.

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