Information Technology/Information Services - Associate IS Specialist

  • Full-time

Company Description

At Expeditors, we recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within—more than 27 percent of our staff of 16,000 employees has been at Expeditors 10 years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs—they’re chances to grow, thrive, and do what you love. Our ideal candidate is a well-organized self-starter who thrives in a fast-paced environment. Expeditors offers a competitive compensation package including the following benefits:

 

·         Medical, Dental and Vision insurance

·         Paid Vacation, Holiday, Sick Time

·         Life and Long Term Disability Insurance

·         Employee Stock Purchase Plan

·         401k Plan

Job Description

Support Expeditors by being responsible for deploying and maintaining software and hardware at the local level as well as explaining and resolving technical issues to our non-technical internal customers.

  • Server backup administration
  • Intermediate PC imaging and deployments (lite-touch deployments, SSCM / MDT, PXE booting)
  • Basic virtualization (VWware, Hyper-V, Virtual Box)
  • Advanced troubleshooting tools (SysInternals, chkdsk, Wireshark, MemTest)
  • Basic cybersecurity (anti-virus, disk encryption, data scrubbing, social engineering)
  • Linux operating system knowledge
  • Printer/copier setup and troubleshooting
  • Intermediate networking (VPN, TCP/IP, OSI model, routing protocols, fiber, WAN circuits, RF warehouse networking)
  • Intermediate windows server knowledge (install, configure, Active Directory, DNS, IIS, Exchange, Skype, SCCM)
  • PowerShell or other scripting experience
  • Basic server room infrastructure (wiring, racks, patch panels, UPS)
  • Phone system (PBX) (configuration and maintenance)
  • Audio visual equipment troubleshooting (projectors, TVs, slide advancers, microphones)
  • Disaster recovery and high availability (DR/HA) experience

Qualifications

Required:

  • Effective communicator (verbal and written; follow-ups)
    • Good customer service potential
  • Good organization (time management, task prioritization)
  • Sense of urgency and self-motivated
  • Self-Development (personal investment: actively learning and improving their technical skills)
  • Company policy compliance
    • Internal controls (e.g. identity management)
    • IT policy enforcement (experience)
  • Advanced PC hardware knowledge (A+ preferred)
  • Advanced windows client knowledge (Windows 7-10)
  • Basic PC imaging and deployments (Ghost or Windows)
  • Basic networking (LAN/WAN, switch, router, RJ45, wireless)
  • Basic windows server knowledge (install, server role setup)
  • Basic remote administration tools(RDP/terminal services, VNC, telnet/SSH)
  • Mobile device proficiency (iOS and Android)

Exemplary:

  • Ticket management or helpdesk experience
  • Budgeting experience
  • IT procurement experience (vendor management)
  • IT asset management experience (inventory)
  • Server backup administration
  • Intermediate PC imaging and deployments (lite-touch deployments, SSCM / MDT, PXE booting)
  • Basic virtualization (VWware, Hyper-V, Virtual Box)
  • Advanced troubleshooting tools (SysInternals, chkdsk, Wireshark, MemTest)
  • Basic cybersecurity (anti-virus, disk encryption, data scrubbing, social engineering)
  • Linux operating system knowledge
  • Printer/copier setup and troubleshooting
  • Intermediate networking (VPN, TCP/IP, OSI model, routing protocols, fiber, WAN circuits, RF warehouse networking)
  • Intermediate windows server knowledge (install, configure, Active Directory, DNS, IIS, Exchange, Skype, SCCM)
  • PowerShell or other scripting experience
  • Basic server room infrastructure (wiring, racks, patch panels, UPS)
  • Phone system (PBX) (configuration and maintenance)
  • Audio visual equipment troubleshooting (projectors, TVs, slide advancers, microphones)
  • Disaster recovery and high availability (DR/HA) experience

Additional Information

Please provide a cover letter along with your resume.

Expeditors offers excellent benefits:

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long Term Disability Insurance
  • Employee Stock Purchase Plan
  • 401k Plan
  • Training and Professional Development Program

 

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