“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

• 15,000 trained professionals
• 250+ locations worldwide
• Fortune 500
• Globally unified systems

Global Role (50% of responsibilities):

• Get full and proper usage of existing systems and tools by GEO’s and Operations
• Introduce new processes to our operations in our pursuit of relentless efficiency
• Receive and roll out new operating systems and related tools – and provide meaningful feedback
• Support the deployment and improvement of Global Business Operations strategy and efforts
• Collaborate with other district, regional, and global resources to build consistency in all processes
• Contribute to a global operational standard to create and protect the pursuit of a Best in Class operation

Regional Role:

• Oversee and guide local efforts to drive and enhance Expeditors' strategic initiatives
• Take direction from Regional Manager, Business Operations (SVP region)
• Work alongside Regional Manager, Business Solutions ( RVP region) to deliver reporting and automation to the field
• Produce expected results locally in line with Corporate standards through improved processes, visibility to performance, data governance, and exception management
• Identify and prioritize problem areas within business operations through communication with operational staff and via [observation, process mapping, timing studies, and other] process analysis methods
• Provide training for every employee in the art and application of the Fundamentals of Business Process, through both teaching and mentoring
• Coordinate with local management to identify opportunities to improve quality, service, trade compliance, and profitability through the pursuit of efficiency and consistency
• Present improved data and analytics for internal business opportunity and external client value

Sustain & Protect:

• Pull and support the movement of all Districts to District Excellence status

• Oversight in District audits and assessments to comply with Operational Process Standards

• Support District Excellence progress through Region (i.e., evaluate performance against defined project goals)

• Support GEO SVP/other project and initiative completion criteria is met

• Participate and support established guidelines in both process and technology development

• Drive consistency in system, event and visibility usage

Tactical Execution:

• Conduct Operational Performance Audits against documented standards
• Communicate and escalate areas of opportunity, performance results and organizational risk to the appropriate level of executive management
• Monitor  District Excellence metrics and promote behaviors and processes to close the performance gap between districts
• Follow-up with branches to ensure effective and timely resolution to documented improvement opportunities.
• Facilitate and provide training for District GBOs and every employee in the art and application of the Effective problem solving, through both training and mentoring.

• Review Operational Performance Assessment requirements collaboratively with geo, product and service.

• Support 3rd party audit requirements and execution (ie: ISO, Industry, Regulatory, Customer)

• Collaborate with Regional and Branch Business Process Analysts/Managers to conduct Operational Assessments driving continuous improvements in Operational Process Standards.

• Drive the development and training of Branch Process Analyst’s at branch or country level through the District GBO Development Maps.

• Expeditors Product and Service knowledge
• Transition & Implementation knowledge
• Understanding of Process Fundamentals
• Strong PC and analytical skills, including experience with Microsoft Office
• Strong presentation skills
• Effective project management skills
• Effective interpersonal skills, with ability to relate to employees at all levels
• Effective problem solving skills

Expeditors offers excellent compensation benefit program. 

• Paid Vacation, Holiday, Sick Time 
• Medical Insurance for Employee and Immediate Family Members
• Life Insurance for Employee
• Employee Stock Purchase Plan
• Employee Stock Options Plan 
  
• Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.