Administrative Assistant (full-time, 6-month contract with possibility to extend)

  • Torstraße, Berlin, Germany
  • Full-time

Company Description

Expath provides relocation and immigration support, language classes and individual coaching services to help expats in Germany settle in and find their place. We’re working with leading start-ups and tech companies in Berlin and other German cities, as well as providing services for individuals and families.

Job Description

Love being a part of Germany's international community? So do we! Join us at Expath as a full-time Administrative Assistant and help new arrivals to Germany start their lives here. This role will be a 6-month contract to start - we hope to be able to extend this to an unlimited contract. 

We are looking for a quick learner with exceptional organizational skills to:

•    Support our Global Mobility Team with administrative tasks like completing immigration forms, researching visa requirements, coordinating arrival dates and matching relocation packages with a coach.  
•    Help coordinate relocation packages by matching clients and their relocation coaches, using relocation management software, spreadsheets, etc.
•    Track status and steps of relocation packages (arrival date, visa status, package end date, etc.) using relocation management software, email ticketing system, etc. 
•     Assist relocation clients via email and phone with questions related to moving to Germany (How do I ship my stuff? How do I bring my pet?) 

Qualifications

About you:

  • You've got excellent organizational and time-management skills and can re-prioritize tasks on a regular basis throughout the day
  • You love paperwork and organizing data, and can work quickly and accurately with detailed information (tracking dates, immigration status, etc.) 
  • You always go the extra mile to provide proactive support to clients and colleagues. (Experience in customer support and with ticketing systems is a big plus) 
  • Handling and prioritizing a large volume of incoming tasks does not stress you out
  • You’re easily able to put yourself in the shoes of someone moving to Germany – because you’ve moved to another country yourself, or helped others do so
  • You will need at least B2 German (filling out complex forms in German is an essential part of this role)

Additional Information

Expath offers: 

  • A supportive, fun and international environment with extremely nice and funny colleagues
  • Rewarding work where you'll help hundreds of interesting and appreciative people move to Germany every year!
  • Valuable on-the-job training in relocation and immigration topics - extensive training on immigration to Germany is provided 
  • A competitive salary with benefits like company pension, monthly bonus for gym/mental health app, etc.
  • Great opportunities to put your English and German (and other language) skills to work!
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