In the fast-growing economies of the world, there’s a new generation of ambitious younger people  eager to gain financial independence. And they’re turning to the world’s financial markets to achieve it. Exinity’s mission is to empower them to succeed. We design, engineer and market a growing range of innovative trading and investing products that meet their expectations for choice, creativity and control, and which are backed by risk management tools, education - and a great customer experience.

For over 20 years, Exinity has provided leveraged trading to some two million customers through our global brands Alpari and FXTM.  Now, we are adding further brands to our portfolio – with a further three planned for rollout by the end of 2022.

Exinity is an energetic and diverse company with offices across Europe, Asia and Africa, and we’re always looking for talented individuals to join us.  ‘Freedom to Succeed’ is not just a promise we make to our clients and partners, but to our people too.  We’ll help you develop a range of skills, take on early responsibility, and enjoy a rewarding and fulfilling career with a fast-growing, dynamic company.

• As a Processor you will be Responsible for transactions processing; Monitoring the correct workflow (deposit/ withdrawal process in internal systems);
• You will be responsible for the full processing life cycle and ensure that any issues and challenges are addressed to Line Manager
• You will be required for customer relationship management: coordinate with clients for orders, payments and issue resolution;It is important that you are in constant contact with our payment providers and financial institutions to ensure we have ongoing smooth process
• It is important to Handle both internal and external customers' inquiries regarding payments through e-mails and other internal systems and check supportive documents
• As a Processing Officer you will be responsible to contact Payment Providers and various vendors to solve clients’ concerns and issues regarding Payments journey
• You will be Responsible for communication and coordination with different departments to ensure smooth transfer of information
• You may be required to prepare and present reports to the management

• University Degree in Economics/Accounting/Finance/IT/Projects management or in a related field will be considered as an advantage. 
• Fluency in English with upper level is required (both verbal and written). Any additional language will be considered as an advantage 
• Previous experience in any Payment provider/Financial institution/Payment institution is an advantage
• Understanding of how payment processing, payment systems, acquiring, settlements work is an advantage
• Computer literate –very good knowledge of MS Excel, Word and PowerPoint, MS Outlook 
• Excellent oral and written communication skills, as well as the ability to effectively network with stakeholders, handle multiple tasks and track and report on progress 
• Previous experience in the Forex industry will be considered as an advantage  
• Previous experience in corporate management/administration will be considered as an advantage 
• Must be detail and result oriented, analytical, and organized as well as a self-starter with the ability to think creatively 
• Ability to work collaboratively within a team environment, to work in a fast-moving environment and to meet aggressive goals with multiple competing priorities.   

• Competitive Salary 
• Discretionary annual bonus
• Medical insurance
• 40 days annual leave (including public holidays)
• A focus on your wellbeing, including talks and access to self-development tools 
• Global Employee Assistance Program.