Technical Account Manager

  • 1330 6th Ave, New York, NY 10019, USA
  • Full-time

Company Description

Exegy provides best-of-breed technology and managed services for the normalization and distribution of real-time market data to a diverse set of élite firms in the financial services industry. Today Exegy serves as a strategic partner to leading exchanges, market makers, sell-side banks, buy-side asset managers, and proprietary traders. Exegy solutions normalize, enrich, cache, and distribute real-time market data sourced from over 200 direct and vendor consolidated data feeds to customer applications.

Job Description

Exegy has a Technical Account Manager opening in NYC.   This NYC based customer-focused technical support position works with Wall Street firms to manage the daily operations of all Exegy products running those firms.  Position involves providing technical support to Customers. Position involves planning and overseeing of upgrades and new deployments of Exegy products.   Provides technical support of all Exegy products to Customers.

Please apply via the following link:

No phone calls please.

Exegy does not accept resumes from third party vendors.


Qualifications Summary

Minimum BS Computer Science, Software Engineering, Electrical Engineering, or equivalent; Demonstrated people skills to develop positive customer relationships; Ability to communicate technically complex information effectively with the Field and customers; Knowledge of network protocols and tools – IP, UDP, TCP, sockets, etc.; Demonstrated knowledge of Windows and Linux; C/C++, JAVA, including debugging tools like gdb; Ability to deliver Exegy solution presentations.

Qualifications & Responsibilities

  • 3+ years work experience required
  • C/C++ programming skills required
  • Oversee the daily operations of Exegy products deployed at Customers’ sites
  • Provide effective technical support to Customers and to Exegy personnel
  • Provide technical assistance to the Field in pre-sales engagements
  • Assist Operations and the Field to ensure the successful installation of Exegy products
  • Coordinate resolution of technical issues through the Engineering organization and escalate as necessary
  • Interact with Exegy Operations, Quality Assurance, and Engineering teams to help the product work continuously
  • Proactively communicate pertinent issues with other Exegy teams on a regular basis
  • Working knowledge of network protocols and tools – IP, UDP, TCP, sockets, etc.

Exegy does not accept resumes from third party vendors.

Additional Information

All your information will be kept confidential according to EEO guidelines.