Communications Representative

  • Charlotte Ave, Nashville, TN, USA
  • Full-time

Company Description

Customer service is the support you offer your customers — both before and after they buy and use your products or services — that helps them have an easy and enjoyable experience with you.

Job Description

We are looking for a Communications Representative. The successful candidate will liaise between clients and customers while embarking on a rewarding growth path. Responsibilities will include playing an essential role in the conceptualization and implementation of dynamic communications and sales strategies that impact customers while maintaining brand integrity for our clients.

Salary range: $46000 - $56000 per year.

Responsibilities:

  • Represent our clients in promotional marketing efforts.

  • Coordinate with the internal teams to deliver cohesive sales messages.

  • Responsible for enforcing brand standards and guidelines.

  • Highlight distinguishing features of products.

  • Build relationships to tailor promotions to customers.

  • Performs all communications and Information functions.

  • Communicate customer insights and data to colleagues

  • Steward of the brand and product voice in all marketing communications.

  • Prospect customers and ignite interest in products.

  • Collaborates with the Director of Marketing and team to plan, build, and execute marketing programs that meet the annual goals for brand affinity, sales, and growth of multiple brands.

  • Assist with Marketing Campaign Development.

  • Establishes and adheres to performance metrics across all relevant marketing channels.

  • Ensures the alignment that all (internal and external) marketing communications to meet established brand standards across all brands.

Qualifications

  • Minimum of High School graduate or Degree in Communications or experience equivalent.

  • Must have Good computer and phone skills.

  • Personable and energetic with a professional demeanor.

  • A conscientious worker with strong time management skills.

  • Strong interpersonal communication skills.

  • Ability to multi-task while staying organized with strong attention to detail and superior communication skills.

  • Proficient in the Microsoft Office Suite (Word, Excel, PPT, Outlook).

Additional Information

  • The Role Is Not Remote
  • Employee Assistance Program