Concierge Shifts Available

  • Pyrmont St, Pyrmont NSW 2009, Australia
  • Part-time

Company Description

EXCEL Building Management is a leading Building and Facilities Management company servicing Sydney's High-end Residential and Commercial Strata.

Job Description

** Immediate Start Available**

The focus of this role is to deliver industry leading concierge services to owners and residents of high-end Sydney based apartment complexes. Our concierge act as the face of the building and provide a professional welcome to residents. This role also includes assisting the Building Manager to maintain the site, communicating between Building Management and the residents, and providing exceptional service experiences that bonds Excel to the clients and their guests.

  • Providing all residents and guests with a 5-star service, ensuring exceptional front desk services.
  • Assisting the Building Manager and Head Concierge with issues related to By Laws, resident car park, reporting, keys auditing.
  • Monitoring relevant movements of visitors, service providers and goods throughout the building and immediate surrounds.
  • Database maintenance, receiving and answering emails, telephone, and security intercom enquiries.
  • Distributing and securing all resident keys, security devices and parcels or dry cleaning.
  • Internal and External Patrolling.
  • Completing Incident Reports when necessary and responding to emergencies.
  • Ensuring entry and lifts are tidy and presentable.

Qualifications

varied Shifts Available Monday to Sunday

7am to 3pm / 3pm to 11pm / 11pm to 7am

  • Ability to build rapport with residents and cooperative relationships with the team.
  • Front of house or customer service experience.
  • Proven quality written and verbal communication skills.
  • Computer literacy, use of Microsoft Word and Excel, and data base management systems, and e-mail.
  • Capability to work within / lead a team environment and follow Site Procedures and Company Policies.
  • Be professionally presented.
  • Punctuality and proactivity.

Additional Information

It is understood that all applicants are either Australian citizens or have a valid visa eligible to work in Australia. We may require that you undergo a background check prior to an offer of employment.