Night Concierge - Full time
- Full-time
Company Description
EXCEL Building Management is a leading Building and Facilities Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets for over 20 years.
Excel’s 5-star concierge services form a vital part of our overall service model. Our people are hand-selected and you will find a great team environment with a large support network.
Job Description
Our Concierge team reflects the image of our clients and so acting as the face of the building and providing a warm and professional welcome to residents and their guests is the main aspect of the role.
Other relevant aspects of the role include:
- Assisting the Head Concierge with issues related to By Laws, resident car park, reporting, keys auditing.
- Monitoring relevant movements of visitors, service providers and goods throughout the building and immediate surroundings.
- Receiving and storing mail, parcels, dry cleaning and arranging for their distribution to the respective owners.
- Administration duties such as database maintenance, receiving and answering emails, telephone, security intercom enquiries and incident reporting.
Working hours: Monday to Friday from 11pm to 7am.
Qualifications
- Front of house or customer service experience
- Good computer literacy in software such as the Microsoft Office
- Positive attitude, integrity and ethical behaviour
- Take pride in personal presentation
- Ability and commitment to following instructions, systems, procedures and processes
- Holding a Class 1A Security License and a First Aid Qualification is required
- Overnight shift experience
Additional Information
This is a full-time role and applicants are required to be eligible to work full time in Australia.
Please submit a cover letter + resume addressing the following:
- An explanation on why these hours would suit you
- Your eligibility to work in Australia
- Reason for leaving current / most recent role
- Your salary expectations
Watch our video below and send us your resume demonstrating your customer service experience!