EXCEL Building Management is a leading Building and Facilities Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets.

We are looking to recruit a well organised, responsible and energetic Account Manager for the cleaning division of Building Management organisation.

Supervisory duties are located in close proximity within the Sydney Eastern Suburbs and CBD area overseeing around 13 sites. Our organisation provides cleaning services to the high-end strata environment where attention to detail is crucial.

The responsibilities of the position include:

•Supervise the on-site cleaners to ensure high cleaning standards are being maintained across all sites and all staff is presentable in company supplied uniforms
•Arrange for new staff uniforms and replacement uniforms as may be required
•Liaise with our on-site Building Managers and Concierge staff on matters that require attention with respects to cleaning operations
•Arrange for the laundry of our cleaning cloths in company supplied machine on-site
•Keep track of and organise purchase and delivery of consumables to site as required
•Assist with training and induction of new staff
•Monitor and record variances in staff attendances on company supplied template and submit to Head Office each fortnight for payroll processing
•Administer and implement Work Health and Safety Policies as is required

Monday to Friday from 7am to 4pm + 3 hours on Saturday or Sunday per month

The successful applicant will have the following attributes:

• Self-motivated and efficient who enjoys resolving issues, delivering a responsive service whilst managing the varying needs of different stakeholders
• Honest, reliable and proactive with a long-term commitment to the role and the industry
• Emotionally mature person with a positive attitude and strong customer service focus, flexible and responsive to the client's needs and able to effectively manage different personalities.
• Able to work efficiently even under pressure
• Capable of accepting and meeting challenges to deliver results
• Able to articulate fluently in English both verbally and in writing
• Leadership skills, pragmatic and sound computer literacy in applications such as Microsoft Word, Excel and Outlook
• Capacity to behave in a professional manner with all staff and stakeholders at all times
• Ability to multi-task with strong communication, organisational and administrative skills
• Capability of following quality management procedures and company policies

Prior experience in a similar role in the Cleaning industry is an advantage.
However, if you have management leadership skills and a proactive professional approach Tru Brite welcomes your application. 

We require that all applicants are either Australian citizens or have a valid visa and are eligible to work in Australia. We will require that you undergo a background check prior to an offer of employment.