Concierge

  • Full-time

Company Description

EXCEL Building Management is a leading Building and Facilities Management company servicing Sydney's High-end Residential and Commercial Strata Title Markets.

Job Description

This is an outstanding opportunity to be part of a strong and growing team and work in the 5-star residential Strata environment. The focus of this role is providing residents with dedicated quality service and assisting the Building Manager to maintain the site and provide the scope of duties as outlined in the client agreements.

Responsibilities will include:

  • Acting as the face of the building and providing a warm, professional welcome to residents and guests
  • Monitoring relevant movements of visitors, service providers and goods throughout the building and immediate surrounds
  • Receiving and storing mail, domestic parcels and other deliveries and arrange for their distribution to the relevant owners
  • Administration duties such as database maintenance, receiving and answering emails, telephone and security intercom enquiries and incident reporting
  • Distributing and securing all resident keys and security devices and, as needed Common Property keys
  • Assist the Building Manager with issues relating to By Laws, resident car park and amenities

Qualifications

  • Immaculate personal presentation
  • A friendly, diplomatic personality
  • Ability and commitment to following instructions, systems, procedures and processes
  • Good computer literacy in software such as the Microsoft Office Suite
  • Ability to train and manage the Concierge Team
  • Punctuality, reliability and proactivity
  • Positive attitude, integrity and ethical behaviour

Additional Information

Shifts: Monday to Friday 7am to 3pm - Full-time role.

Previous experience as concierge or reception required. 

Applicants are required to be eligible to work in Australia.