We are Sygic; we have been changing the way people travel since 2004. We connect smartphones with cars, navigate you home, make sure of your safety, and navigate fleets worldwide. 
We are known for the Sygic GPS Navigation mobile application, the first navigation app on the Appstore and the second on Google Play, but today we are much more! After all these years, we extended, but the focus and start-up mentality remains. We became part of the Eurowag group in 2019, and now, we are happy to work on products that connect both visions into one. Together we work to simplify the life of fleet companies worldwide. 

Our users are considered part of the Sygic and Eurowag development family. We listen to their suggestions and try to ensure that our product still brings them added value.

Are you looking for a job that is both challenging and fun? Do you like to learn new things and have a good feeling when you solve a problem? Then we are looking for you!

THIS IS WHERE YOU COME IN...

Our technical support department is looking for a colleague who will primarily analyze and solve customer requests. We welcome you if you have a technical background or if you take IT as a hobby. However, the desire to learn about new technologies is important. 

YOUR RESPONSIBILITIES WILL BE:

You will be communicating with clients by phone and email, so we expect good communication skills. We will teach you everything else!

YOU WILL NEED:

• You enjoy communicating and have a real interest in solving the client's requirements.
• You are independent and responsible and your colleagues can rely on you.
• You have good telephone and written communication skills (stylistics and grammar are not your enemies).
• You take learning new things as a "work through play" and not just as a "necessary evil".
• In addition to technical background and knowledge of a foreign language, previous experience in a similar position is an advantage.
• You don´t mind talking and writing in English.
• You know what Microsoft Excel, Jira, SQL and UNIX/Linux is.

Salary: Min 1100 EUR / gross monthly + additional remuneration

WE TAKE GOOD CARE OF PEOPLE, AND OUR BENEFITS ARE A PERFECT PROOF OF THAT:

• Choose your benefits up to 1000 EUR. Flexible benefits scheme from Benefit plus program, where you choose your preferred products/services such as meal voucher card, pension contribution, books, technology, sport, culture, travel, extra health services and pharmacy products, holiday, children camps, and much more.
• Enjoy company events: hackathons, all-hands meetings, joint breakfasts, Christmas parties, summer teambuilding, and others.
• We support your mental health. If there is anything you want to discuss with a mental health professional, we offer free, anonymous psychological counseling with experts.
• Access to Coursera.org website, which offers 5.000 courses to develop your skills.
• Extra contribution and days off in case of significant life events.
• 3 health days per year.
• 5 days of holiday in excess of the law.
• Paid leave for volunteering towards a good cause or charity of your choice.
• A bonus scheme based on your performance.
• Flexible working hours with regular home office option.
• Philanthropy project.
• We are all on a first-name basis, we don't do dress codes, and you can usually meet 4-legged friends here as our office is pet friendly.
• We are seated in one of the most beautiful offices in Slovakia. More than 95% of our employees are proud to bring visitors and show them around.
• When you come to the office, a good chair and a height-adjustable table will await you to make your workday more comfortable.
• Beautiful terrace with a grill that you'll love chilling on.
• Free coffee, tea, and breakfast cereals go without saying. Our fully equipped kitchen is also at your disposal.