WE are EW - founded just over 25 years ago Eurowag is one of the fastest growing, integrated mobility and payment solution companies in Europe. We focus on finding solutions that simplify the lives of commercial mobility companies.

Our vision is to democratize the on-road mobility industry by creating sustainable financial & technological solutions for the benefit of our industry, society and the environment.

Growing in a sustainable and profitable manner and accelerating commercial road transportation industry (CRT) towards a more sustainable future are at the core of the Eurowag’s purpose and values. Businesses in the CRT and mobility industry play a critical role in ensuring that goods and services are delivered across Europe safely and on time. We recognize that the road transport sector needs to be a leading sector in the race to decarbonization strategy and we want to play a critical role in enabling this energy transition for our clients.

THIS IS WHERE YOU COME IN...
IT Helpdesk Administrator has wide access role inside WAG infrastructure (MS Active Directory, O365, Security tools, etc.). The administrator also fulfills tasks given by other more senior IT members and participate in changes inside EW systems.

The position supports all tasks related to the end-user workplace (hardware and software) and fulfills tasks covering small tasks within wide infrastructure assets.

PART-TIME position.

YOU WILL BE RESPONSIBLE FOR:

• Receiving requirements from end-users via defined channels and tools.
• Evaluation, sorting, and forwarding requirements to further level of support.
• Problem management of user troubles.
• Preparation or updates of relevant documentation including end-user hardware.
• Keeping KPIs defined by contracts, internal rules, or by manager.
• Regularly reporting to manager.
• Cooperation with all parties involved in requirements or tasks solution.

YOU'LL NEED:

• Secondary school or (running) university study in the area of information technology or similar.
• At least 1 year of experience with providing IT services.
• Communicative English language is mandatory, CZ language - at least B1 level.
• Knowledge of operation systems MS Windows 7, 10, MS Office.
• Orientation on mobile platforms and their installation and maintenance.
• Knowledge of network protocols, especially TCP/IP, and ways how to deploy operational systems.
• Good communication skills, logical and analytical thinking.
• Strong motivation with positive and constructive approach.
• A systematic, responsible and assertive approach.
• On Call emergency support.

WHY JOIN US?

EW is diverse, disruptive and still evolving; we choose newcomers not only by skill but also whether they can be real colleagues through shared values. What's more is you will have an opportunity to influence the direction of our company through your ideas.
 

Join Us on a journey to Go Far!