Customer Project Manager with German at Sygic

  • Full-time
  • Employment contract: Full time

Company Description

In Sygic, we are changing the way people travel. We connect smartphones with cars, help families stay in touch, and navigate fleets worldwide. We are pioneers in hybrid navigation for smart devices such as Google Glass and Apple Watch.
In 2004 we started in an office of ​​25 square meters as a small startup. Today our app is one of the most successful navigation solutions, with over 200 million downloads. Our software is available worldwide in more than 30 languages. We are known for the Sygic GPS Navigation mobile application, the first navigation app on the Appstore and the second on Google Play. Our portfolio has extended over the years, but our focus remains. We became part of the Eurowag group in 2019, and now, we are happy to work on products that connect both visions into one!

Although we are far from the only player in the navigation business, we were the first to develop some great features. Our app was the first in the world:
- with 3D maps
- with integrated Head-up Display functionality
- with Dashcam functionality
- with integrated online parking information at the destination
- with augmented reality within the Real View Navigation functionality

Our users are considered part of the Sygic development family. We listen to their suggestions and try to ensure that our product still brings them added value.

Job Description

We are looking for a technology enthusiast for our team with excellent communication skills and good English and German. You will be the contact person for the corporate client in all phases of the project; you will communicate his requirements to the development team and propose improvements. If you fancy technology and travel, don't hesitate and get in touch.

Qualifications

  • Slovak or Czech speaker.
  • You have a general overview of products and services for mobile applications.
  • You have experience with technical support for customers.
  • Customer care and support are no stranger to you.
  • You have some technical knowledge (infrastructure management, basic programming, ...).
  • Ideally, you understand the architecture of mobile devices and have experience with the installation and management of smartphones and PDAs.
  • Your level of English is advanced or higher.
  • Your level of German is advanced or higher.
  • You are an analytical thinker.
  • You have excellent communication skills.

Additional Information

Salary: Min 1800 EUR / gross monthly + additional remuneration

Our teams work hybrid, meaning we want to meet in person occasionally, but other days are flexible.

Employee perks, benefits

  • Most employees love our informal culture. We are all on a first-name basis, and we don’t do dress codes.
  • Startup agile spirit and flat hierarchy where you can talk to the managers or even the CEO at any time.
  • Choose your benefits through our cafeteria system – focus on fitness & health, wellness, culture, travel, education, pension, and many more.
  • Enjoy company events: hackathons, all-hands meetings, joint breakfasts, Christmas parties, summer teambuilding, and others.
  • According to our Engagement Survey, 94% feel their manager genuinely cares about their wellbeing. We care about how you think - you can talk to your manager or HR about anything
  • We support your mental health. If there is anything you want to discuss with a mental health professional, we offer free, anonymous psychological counseling with experts.
  • Extra contribution in case of significant life events – weddings and childbirths
  • Supporting your growth: We'll gladly support you if you want to expand your knowledge. Here, you’ll learn and be mentored by experts in their field. In addition, if you want to move to another position within Sygic after some time, you are our first choice to consider.
  • Extra days off according to the year of work at the company.
  • Sick days for you to take if you don´t feel good.- Home office is approximately 2-3 days a week (based on the agreement with your team lead). We trust you know best how to organize your time to stay productive and happy, and we want to give you the flexibility you need.
  • We are sitting in one of the most beautiful offices in Slovakia. More than 95% of our employees are proud to bring visitors and show them around.
  • When you come to the office, a good chair, and a height-adjustable table will await you to make your workday more comfortable.
  • Beautiful terrace with a grill that you’ll love chilling on.
  • Free coffee, tea, and music go without saying. Our fully equipped kitchen is also at your disposal.
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