Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organisation services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralised and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

The Leave & Accommodation Operations Specialist provides operational and administrative support for the U.S. Leave & Accommodation function, with primary responsibility for data reconciliation, recurring reporting, administrative processing, and coordination of information required by Payroll and Benefits for employees on leaves of absence.

This position works closely with the Senior Leave & Accommodation Specialist and cross-functional partners, including Payroll, Benefits, HRIS, onsite HR, and third-party administrators, to help ensure leave information is complete, accurate, timely, and appropriately communicated to the responsible functional teams.

An important component of the role is continuous process improvement. The Leave & Accommodation Operations Specialist will evaluate recurring administrative activities and identify opportunities to simplify, standardize, and automate manual processes, including reducing reliance on spreadsheets and duplicate data entry where practical.

The position does not make legal, compliance, benefit-plan, payroll, accommodation, or employment decisions. Matters requiring substantive interpretation or judgment are escalated to the appropriate functional owner.

Leave & Accommodation Operations Specialist Duties Include but are not Limited to the Following:

Leave & Accommodation Operations

• Maintain accurate administrative leave and accommodation information using approved systems, reports, trackers, and data sources.
• Review information received from applicable third-party administrators and internal systems and reconcile differences between source records.
• Maintain timely and accurate leave status information, including leave dates, status changes, return-to-work information, and other data necessary to support downstream processes.
• Monitor recurring administrative activities and identify incomplete, inconsistent, or missing information requiring follow-up.
• Support routine administrative workflow, reporting, ticket management, and other defined Leave & Accommodation operational processes.
• Provide backup coverage for established Leave & Accommodation administrative processes.

Payroll Reconciliation and Administrative Support

• Prepare and reconcile leave information required by Payroll to support accurate and timely pay administration for employees on leave.
• Review available leave, absence, timekeeping, disability, state-paid leave, and related information necessary for established payroll reporting processes.
• Prepare and validate defined inputs supporting regular payroll, retroactive payments, manual or off-cycle processing, and applicable leave-related pay adjustments.
• Reconcile available state-paid leave or disability payment information with internal leave records and provide required information to Payroll in accordance with established procedures.
• Identify discrepancies or exceptions and escalate questions involving payroll calculations, coding, tax treatment, timing, or other pay determinations to Payroll.

Benefits Reconciliation and Administrative Support

• Prepare and reconcile leave information required by Benefits to support benefit administration for employees on leaves of absence.
• Prepare recurring reports identifying employees on leave, employees returning from leave, and other leave statuses relevant to defined Benefits processes.
• Support established reporting associated with benefit continuation or termination, insurance premium administration, deductions, 401(k) administration, and return-from-leave processes.
• Review information for completeness and accuracy prior to providing established reports or information to Benefits.
• Escalate benefit-plan interpretation, eligibility, coverage, or other substantive Benefits questions to the appropriate Benefits representative.

Data Quality, Controls and Reconciliation

• Perform routine quality-control reviews of leave data and administrative outputs.
• Reconcile information across approved source systems and reports and investigate differences before information is provided to downstream partners.
• Identify recurring data-quality issues, process gaps, or administrative errors and escalate issues to the appropriate functional owner.
• Maintain documentation supporting recurring administrative processes, including standard operating procedures, process instructions, checklists, and established controls.
• Support reliable administrative handoffs among Leave & Accommodation Services, Payroll, Benefits, HRIS, onsite HR, and third-party administrators.

Process Improvement and Automation

• Evaluate existing administrative processes to identify opportunities to reduce manual work, duplicate data entry, spreadsheet dependency, and unnecessary handoffs.
• Document current-state workflows, data sources, recurring activities, controls, exceptions, and pain points.
• Recommend opportunities to simplify and standardize recurring administrative processes.
• Partner with HRIS and appropriate functional stakeholders to define operational requirements for reporting, workflow, system, or automation improvements.
• Participate in testing and validation of approved process or system improvements affecting Leave & Accommodation operations.
• Identify recurring exceptions or reconciliation problems and assist with determining their root causes.
• Support the transition of appropriate tracking and reporting activities from manual spreadsheets to approved systems, workflows, or automated solutions as capabilities become available.
• Monitor implemented process improvements and identify additional opportunities to improve accuracy, efficiency, and sustainability.

Cross-Functional Partnership

• Partner collaboratively with the Senior Leave & Accommodation Specialist, Payroll, Benefits, HRIS, onsite HR representatives, and applicable third-party administrators.
• Respond to routine administrative questions within the scope of established procedures and route substantive questions to the appropriate subject-matter expert.
• Communicate administrative discrepancies, outstanding information, and process issues clearly and timely.
• Provide administrative backup and cross-coverage for defined Leave & Accommodation processes.
• Maintain appropriate confidentiality when handling employee and leave-related information.

Scope and Decision-Making

The Leave & Accommodation Operations Specialist performs defined administrative and operational activities in support of the Leave & Accommodation process. The role is expected to recognize when an issue falls outside established procedures and escalate the matter rather than independently making substantive employment, compliance, pay, or benefits decisions.

• Employment Compliance owns compliance interpretation, risk governance, accommodation-process support, and escalation.
• Benefits owns benefit plans and plan-specific administration and interpretation.
• Payroll owns pay administration and wage transactions.
• HRIS/Oracle owns system administration, reporting infrastructure, and employee data integrity.
• Onsite HR, managers, and the business retain responsibility for workplace implementation and operational or employment decisions.

​​​​​​Basic Minimum Education Qualifications:

• Bachelor's degree in Human Resources, Business Administration, Finance, Accounting, Operations, or a related discipline, or equivalent relevant education and experience.

Basic Minimum Work Requirements:

• Experience supporting detailed administrative, HR operations, payroll, benefits, leave administration, or data-reconciliation processes.
• Experience supporting leave of absence, disability, benefits, payroll, or HR operations.
• Experience working with Oracle HCM or another HRIS.
• Experience working with third-party leave, disability, or benefits administrators.
• Experience developing standard operating procedures or improving administrative processes.
• Experience supporting workflow improvement, reporting, process automation, or HR technology initiatives.
• Demonstrated interest in using technology to improve operational efficiency and reduce manual processes.

The Ideal Candidate Possesses the Following:

• Strong data reconciliation and analytical skills.
• High attention to accuracy and detail.
• Process-oriented thinking with a continuous improvement mindset.
• Comfort working with data from multiple systems and sources.
• Strong technology aptitude and willingness to learn new tools.
• Ability to balance recurring deadlines with unplanned administrative needs.
• Ability to identify patterns, recurring errors, and inefficient processes.
• Sound judgment regarding when to independently complete a defined administrative process and when escalation is appropriate.
• Ability to work effectively in a collaborative, shared-services environment.
• Strong documentation and organizational skills.
• Demonstrated ability to manage detailed information accurately in a deadline-driven environment.
• Strong analytical and problem-solving skills with the ability to identify discrepancies across multiple sources of information.
• Strong Microsoft Excel skills, including experience working with formulas, filters, data reconciliation, and pivot tables.
• Strong organizational skills and attention to detail.
• Ability to document processes and consistently follow established procedures and controls.
• Effective written and verbal communication skills.
• Demonstrated ability to collaborate effectively across functional teams.
• Ability to recognize issues requiring escalation to subject-matter experts.
• Ability to appropriately handle confidential employee information.

Key Internal Partnerships:

• Senior Leave & Accommodation Specialist
• Employment Compliance
• Payroll
• Benefits
• HRIS
• Onsite Human Resources
• Managers and business stakeholders, as appropriate
• Third-party leave and disability administrators

Physical Requirements / Work Environment

Standard office or remote-work requirements associated with a professional administrative position, including prolonged computer use and participation in virtual and in-person meetings, as applicable.

Position is full-time working Monday - Friday, 8:00am - 5:00pm, and additional hours as needed. Candidates currently living within a commutable distance to Lancaster, PA or remotely are encouraged to apply.

• Excellent full-time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays

Eurofins USA is a Disabled and Veteran Equal Employment Opportunity employer.