Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies believes that it is a global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and AgroScience contract research services. It is also one of the market leaders in certain testing and laboratory services for genomics, and in the support of clinical studies, as well as in biopharma contract development and manufacturing. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 37 years, Eurofins has grown from one laboratory in Nantes, France to over 65,000 staff across a decentralised and entrepreneurial network of more than 950 laboratories in over 1,000 companies across 59 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2024, Eurofins generated total revenues of EUR 6.95 billion; and has been among the best performing stocks in Europe over the past 20 years.

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Eurofins IT Delivery Center India - Eurofins Scientific

Eurofins - We are Testing for Life

Eurofins - IT division in enabling the business

Position: Functional Data Support Specialist
Working Location: Bangalore - India                       
Work Mode: Hybrid model

Shift timings: 8.00 AM to 5.00 PM OR 12.00 PM to 9.00 PM IST.

SUMMARY OF POSITION AND OBJECTIVES:
 

Functional Support & Business Advisory

• Provide Level 2 functional support for eBIS, LabPM and reporting solutions.
• Analyze issues, perform root-cause investigations, and coordinate with technical teams when required.
• Advise business teams on local configuration setup, maintenance, and best practices.
• Support user adoption and promote data quality and process compliance.

Change & Configuration Management

• Assess, coordinate, and support the implementation of functional changes.
• Ensure local configurations remain aligned with global standards and business requirements.
• Act as a liaison between business stakeholders, Product teams, and technical teams.

Functional Validation & Release Readiness

• Plan and execute functional testing for projects, deployments, and releases.
• Perform regression, data validation, and post-release sanity testing.
• Drive continuous improvement initiatives to strengthen, standardize, and automate testing activities.

Knowledge Management & User Enablement

• Deliver user training and support onboarding activities.
• Create, maintain, and continuously improve functional documentation, training materials, and knowledge articles.
• Promote knowledge sharing and user self-sufficiency across the organization.

Technical Skills required:

• SQL (query writing, data analysis and troubleshooting)
• Data validation, reconciliation and root-cause analysis
• Understanding of relational databases and data models
• Functional testing and test case management
• Ticketing and service management tools (e.g. ServiceNow, Jira)
• Ability to translate business requirements into functional specifications and vice versa

Nice to have:

• Laboratory Information Management Systems (LIMS) knowledge
• Laboratory processes knowledge
• Experience with reporting and BI tools (Power BI or equivalent)
• ETL / Data integration concepts
• Azure DevOps or similar ALM tools
• Understanding of Master Data Management and Data Governance principles

Methodology & Collaboration Skills

• Experience working in Agile environments and cross-functional teams.
• Strong communication and stakeholder management skills, with the ability to collaborate effectively with business, laboratory, infrastructure, and development teams.
• Analytical, solution-oriented, problem solving and proactive mindset.
• Self-motivated, adaptable, and able to work in a complex international environment.
• Fluent in English with strong verbal and written communication skills.

EXPERIENCE REQUIRED:

• Minimum 4-5 years’ experience as functional analyst / business analyst / data analyst
   

PREFERED CANDIDATES:

• The successful candidate will have a self-motivated, get-it-done attitude; the ability to think critically; enjoy working with teams spread globally and across cultures; a desire to learn in new areas; and the discipline to pay attention to deadlines, details and quality.
• Good communication and interpersonal skills to interact with team in Europe

BE Computer Science/MCA or any other Bachelor’s degree with the right experience